2022 -now Head of Customer Success and Experience @
2021 -2022 Regional Head of Customer Success, Latin America @
2020 -2021 Head of Cx Business to Business, Latin America @
2019 -2020 Global Quality and Performance Senior Manager @
2018 -2019 Head of Customer Support Digitalization @
2017 -2018 Analytics and Digital Transformation Manager @
2016 -2017 Customer Relationship Coordinator @
2016 Customer Experience Coordinator @
2012 -2014 Senior Training and Development Analyst @
2007 -2012 Quality Monitoring Supervisor @
Raphael Ferrari Education
Universidade Presbiteriana Mackenzie
(Business Management)
2019-2020
Universidade Anhembi Morumbi
Bachelors (Marketing)
2013-2014
Universidade Paulista
Bachelors
2007-2010
Raphael Ferrari Summary
Raphael Ferrari, based in Warsaw, PL, is currently a Head of Customer Success and Experience at Leads2b. Raphael Ferrari brings experience from previous roles at Gostudent GMBH, Gympass and Dotz. Raphael Ferrari holds a 2019 - 2020 Universidade Presbiteriana Mackenzie. Raphael Ferrari has 4 emails on RocketReach.
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