Sr Network Operations Engineer, BroadCloud PBX Operations (Broadsoft) @ (March 2015 - October 2015)
Sr Network Engineer, Broudcloud Engineering (Broadsoft) @ (October 2012 - March 2015)
Sr. Software Engineer, Operations Specialist C3 and G9 @ (January 2006 - October 2012)
Sr. Staff Assistant III @ (March 2003 - December 2005)
Network Integrity Engineer @ (August 1999 - March 2003)
DA and DL Engineer @ (October 1997 - August 1999)
Business Development Manager @ (March 1992 - October 1997)
Rania K Education
University of North Texas
Bachelors of science
1994-1998
Rania K Skills
IP
Training Delivery
Unix Operating Systems
Software Documentation
Customer Satisfaction
Performance Management
Software Development
Corporate Communications
Release Management
Root Cause Analysis
Solaris
LTE
Salesforce.com
Microsoft Office
MS Project
JavaScript
Windows 2000 server
Training
Time Management
Customer Support
SIP Trunking
Media Gateways
Telecom Switching
ISUP
Network Topology
LAN Switching
IP VPN
Mobile VoIP
VNC
SSH Client
Live Upgrade
Secure FTP
VoLTE
GENBAND C3/8000/G9 switching solution (Media Gateways and Controllers)
Technical Expertise
Switch Archive
Nortel DMS 100 & 500 Switch
Help desk and CRM software
VoATM
tier 2 & 3 customer support
Femocell solutions
Sun Microsystems Solaris OS
IP Addressing and Sub netting
Telnet protocol
Sun Solaris 8, 9, 10
IP addresses
Switch Archive on the Siemens EWSD
Routing Circuits
Corporate Writing Skills
TimesTen Database
Cloud Migration
Communication
Conflict Management
Coordination Of Resources
Creative Problem Solving
Critical Thinking
Cross-Cultural Communication Skills
Cross-Functional Team Building
Cross-functional Problem Solving
Cross-functional Team Leadership
Customer Engagement
Customer Experience
Customer Loyalty
Customer Service
Customer Success & Adoption
Functional Testing
KPI Reporting
Key Performance Indicators
Leadership
Management
Mentoring
Microsoft Power BI
Microsoft PowerPoint
Operations Management
Organizational Leadership
Peer Mentoring
People Development
Problem Solving
Quarterly Reporting
Recruiting
Regression Testing
Session Border Controller
Session Initiation Protocol (SIP)
System Migration
System Testing
Team Building
Team Leadership
Technical Leader
Technical Leadership
Technical Recruiting
Technical Support
Telecommunications
Transmission Control Protocol (TCP)
UDP
Usability Testing
VoIP protocols SIP
Voice over IP (VoIP)
Workday
Workday Reporting
webex calling
Rania K Summary
Rania K, based in Texas, United States, is currently a Leader Software Engineering - WxC Dedicated Instance and WXCCE - Shared Infrastructure at Cisco. Rania K brings experience from previous roles at Cisco. Rania K holds a 1994 - 1998 Bachelors of science @ University of North Texas. With a robust skill set that includes IP, Training Delivery, Unix Operating Systems, Software Documentation, Customer Satisfaction and more. Rania K has 4 emails on RocketReach.
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