Randy Stern Email & Phone Number
Vice President Client Services and Analytics @ Roadside Protect, Inc.
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Randy Stern Location
- Tucson, AZ, US
Randy Stern Work
- Vice President Client Services and Analytics @ (July 2021 - Present)
- Director of Workforce, Planning and Analytics @ (July 2019 - July 2021)
- Director of Workforce Management @ (October 2017 - July 2019)
- Director Operations, Planning and Analytics @ (February 2016 - October 2017)
- Senior Relationship Manager @ (February 2010 - February 2016)
- Area Manager Work Force Management and Call Center Operations @ (March 2007 - February 2010)
- Senior Analysis Manager @ (September 2004 - March 2007)
- Senior Analysis and Project Manager @
- Supervisor, Quality Control Manager and Real Time Reporting Administrator @ (August 1985 - March 1999)
- Department Manager @ (September 1983 - September 1985)
- Workforce Management @
- Field Manager @
Randy Stern Education
- American InterContinental University
Bachelors (Information Technology and Programming)
2005-2006 - American InterContinental University
Associates (Business Admninistration)
2004-2005 - in Supervisory Management Aurora University
Bachelors; Associates (Information Technology AIU; Business Administration AIU)
1987-1988
Randy Stern Skills
- Avaya CMS Supervisor
- Business Objects
- Visual Basic
- SAP BW
- Access
- Avaya Terminal Emulator
- SQL
- Crystal Reports
- Oracle
- Business Intelligence
- Avaya
- Software Documentation
- Call Centers
- Program Management
- Analysis
- Process Improvement
- Vendor Management
- Project Management
- Telecommunications
- Sales
- CRM
- Team Building
- Cross-functional Team Leadership
- Leadership
- Management
- Customer Service
- Training
- Strategy
- Strategic Planning
- Customer Satisfaction
- Contact Centers
- Business Process Improvement
- Microsoft Access
- Customer Relationship Management (CRM)
- Team Leadership
- Customer Experience
- Account Management
- Analytics
- Business Analysis
- Forecasting
- Performance Management
- Microsoft Office
- Workforce Management
- Coaching
- Customer Retention
- Change Management
- Quality Assurance
- Data Analytics
- Microsoft Excel
- Customer Relationship Management Crm
- Cross Functional Team
- Cross Functional Team Leadership
- Customer Relationship Management
Randy Stern Summary
- Randy Stern, based in Tucson, AZ, US, is currently a Vice President Client Services and Analytics at Roadside Protect, Inc.. Randy Stern brings experience from previous roles at Cinch Home Services, Kemper, Agero, Inc. and Allstate. Randy Stern holds a 2005 - 2006 Bachelors in Information Technology and Programming @ American InterContinental University. With a robust skill set that includes Avaya CMS Supervisor, Business Objects, Visual Basic, SAP BW, Access and more. Randy Stern has 1 emails and 4 mobile phone numbers on RocketReach.
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Top Roadside Protect, Inc. Employees
Jeff Whiteside
Senior Account Manager
Des Plaines, IL, US
Vince Sommer
Chief Revenue Officer (CRO)
Chicago, IL, US
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Tucson, AZ, US
Laura Watson
Temporary Administrative Assistant
California, United States
James Wohlever
Chief Operating Officer
Chicago, IL, US
Yvonne Davis
Director of Finance and Human Resources
Schaumburg, IL, US
Pedro Larrañaga
Senior Operations Manager Bosch
Chicago, IL, US
Candace Grzadziel
Customer Service Representative
Chicago, IL, US
TJ Kaminski
Director of quality assurance and training
Lombard, IL, US
Hayley Sellers
Senior Training Coordinator
Chicago, IL, US
Johnny Hopper
Key Account and Sales Manager
Barrington, IL, US
Christina Kuenker
Director of Operations
St. Charles, IL, US
Nicholas Redmond
Dispatcher
Chicago, IL, US
Bertha Benitez
Client Relations Director
Glendale Heights, IL, US
Christina Kuenker
Director of Operations
St. Charles, IL, US
Nicholas Bashor
Customer Service Team Lead
Hillside, IL, US
Christina Kuenker
Senior Director of Operations
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