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Randy Prado Location
Valenzuela, NCR, PH
Randy Prado Work
Global IT Operations Manager @ (June 2023 - Present)
Manager, IT Service Management @ (April 2021 - May 2023)
Manager, General Services: IT Support @ (June 2020 - April 2021)
IT Operations Manager @ (June 2015 - June 2020)
Service Operations Support Manager @ Digitel Mobile Inc (August 2010 - July 2014)
Information Technology Manager @ Transcosmos Logicall Inc. (October 2006 - December 2009)
General Manager @ Voislink Corporation (October 2005 - October 2006)
General Support Services Manager @ Pythos Technology Philippines Inc. (June 2003 - September 2005)
Operations Support Services Manager @ Pycon Technology Philippines Inc. (August 1996 - June 2003)
Randy Prado Education
Ateneo Graduate School of Business
MBA
2010-2015
AMA Computer College
B.S. (Computer Engineering)
1991-1994
Aquinas School
High School (High School)
1986-1990
Randy Prado Skills
Team Management
ITIL
IT Operations Management
People Management
IT Management
IT Service Management
Project Management
Call Centers
Technical Support
Outsourcing
Vendor Management
Troubleshooting
Business Analysis
Call Center
Data Center
Program Management
Disaster Recovery
Service-Level Agreements (SLA)
Problem Management
Incident Management
Telecommunications
Management
Customer Service
Process Improvement
Service Operations
ITIL Certified
IT Operations
Randy Prado Summary
Randy Prado, based in Valenzuela, NCR, PH, is currently a Global IT Operations Manager at IDEMIA. Randy Prado brings experience from previous roles at DITO Telecommunity Corporation, Home Credit Philippines and Digitel Mobile Inc. Randy Prado holds a 2010 - 2015 MBA @ Ateneo Graduate School of Business. With a robust skill set that includes Team Management, ITIL, IT Operations Management, People Management, IT Management and more. Randy Prado has 1 emails on RocketReach.
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