Randy Hicks Email & Phone Number
Sr. Director, Contact Center Services @ ScaleCapacity
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Randy Hicks Location
- Brownsville, TX, US
Randy Hicks Work
- 2026 -now Sr. Director, Contact Center Services @
- 2024 -2026 Delivery Manager @
- 2018 -2024 Service Delivery Leader @
- 2016 -2018 Customer Engagement Manager @
- 2015 -2016 Solutions Architect @
- 2013 -2015 SVP, Senior Product Manager @
- 2007 -2013 Solutions Architect @
- 2006 -2007 Senior Network Design Engineer @ Global Crossing
- 2002 -2006 Network Engineer @
- 1994 -1997 Sergeant (E-5) – Programmer and Data Communications Specialist @
Randy Hicks Education
- University of Phoenix
Bachelors of Science in Information Technology
- Eastern Michigan University
- Washtenaw Community College
Randy Hicks Skills
- Synergies
- Cisco Technologies
- MPLS
- CCNP
- Data Center
- Communications
- Cisco Call Manager
- VoIP
- H.323
- Computing
- Network Design
- Motivational Speaking
- IP
- Cisco
- Switches
- Voice
- Cisco Certified
- Solutions
- Strategic Planning
- Cisco Certified Internetwork Expert Ccie
- EIGRP
- Microsoft Office
- CCNA
- Network Engineering
- Ucs
- Frame Relay
- QoS
- Customer Service
- Cisco IOS
- OSPF
- WAN
- Network Architecture
- Routing Protocols
- CCIE
- Unified Communications
- Lan Wan
- Routers
- BGP
- Routing
- Executive Management
- Networking
- Team Leadership
- Strategic Leadership
- Border Gateway Protocol Bgp
- Business Strategy
- Large Scale Deployments
- Border Gateway Protocol
Randy Hicks Summary
- Randy Hicks, based in Brownsville, TX, US, is currently a Sr. Director, Contact Center Services at ScaleCapacity. Randy Hicks brings experience from previous roles at ScaleCapacity and Cisco. Randy Hicks holds a Bachelors of Science in Information Technology @ University of Phoenix. With a robust skill set that includes Synergies, Cisco Technologies, MPLS, CCNP, Data Center and more. Randy Hicks has 2 emails and 1 mobile phone numbers on RocketReach.
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