Level 2 Desktop Support @ (September 2019 - March 2020)
Client Support Technician @ (February 2014 - August 2019)
PC\Desktop Support @ (November 2013 - February 2014)
IT Support Administrator @ (April 2013 - October 2013)
Help Desk Support Technician @ (May 2011 - March 2013)
Desktop Support Technician @ (August 2010 - May 2011)
Client Support Technician @ (March 2008 - May 2010)
Computer Technician @ (July 2004 - April 2010)
Cashier and Customer Service @ (March 2005 - January 2007)
Randy Havens Education
Rochester Institute of Technology
Bachelors of Science (Computer Engineering Technology)
2005-2010
Monroe Community College
Associates of Applied Science (Computer Technology)
2003-2005
Randy Havens Skills
Computer Hardware
Hardware
Troubleshooting
Windows
Active Directory
Microsoft Exchange
Microsoft Office
Excel
Outlook
Novell
Break Fix
Ghost Imaging
Software Installation
Hardware Installation
Mobile Devices
Android
Android Development
Mobile Applications
C
C++
C#
VHDL
Technical Support
Help Desk Support
Randy Havens Summary
Randy Havens, based in Rochester, NY, US, is currently a System Administrator at Empowering People's Independence. Randy Havens brings experience from previous roles at Fifteen 15 Studios, RIT and Bergmann. Randy Havens holds a 2005 - 2010 Bachelors of Science in Computer Engineering Technology @ Rochester Institute of Technology. With a robust skill set that includes Computer Hardware, Hardware, Troubleshooting, Windows, Active Directory and more. Randy Havens has 2 emails and 2 mobile phone numbers on RocketReach.
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