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Randy Decoursey Location
Chicago, IL, US
Randy Decoursey Work
2019 -now Faculty Member @
2011 -2021 Vice President, Operations Customer and Solutions Design @
2008 -2011 Director, Customer Experience @
2000 -2008 Senior Manager, Operations @
1992 -2000 Division Manager @
1987 -1992 Unit Supervisor and Manager - Customer Service @
Randy Decoursey Education
University of Illinois at Chicago
Master of Business Administration - MBA (Marketing)
2001-2007
Illinois State University
Bachelor of Arts - BA (Organizational Management)
1982-1986
Randy Decoursey Skills
Leading People
Operations Management
Call Center
Customer Experience
Strategy Development
Change Management
Customer Service
Performance Management
Planning
Insurance
Process Improvement
Customer Relations
Customer Satisfaction
Coaching
Strategy
Leadership
Management
Outsourcing
Vendor Management
Project Planning
Start-ups
Fixed Annuities
Call Centers
Project Management
Sales Management
Program Management
Life Insurance
Team Leadership
Risk Management
Training
Business Strategy
Leadership Development
Property & Casualty Insurance
Strategic Planning
Team Building
Financial Services
Executive Management
Sales
Start Ups
Microsoft Excel
Marketing
Property And Casualty Insurance
Property And Casualty
Randy Decoursey Summary
Randy Decoursey, based in Chicago, IL, US, is currently a Faculty Member at Lake Forest Graduate School of Management. Randy Decoursey brings experience from previous roles at Allstate. Randy Decoursey holds a 2001 - 2007 Master of Business Administration - MBA in Marketing @ University of Illinois at Chicago. With a robust skill set that includes Leading People, Operations Management, Call Center, Customer Experience, Strategy Development and more. Randy Decoursey has 1 emails and 1 mobile phone numbers on RocketReach.
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