Randy Concepcion Email
Technical Services Engineer - Point Of Contact @ WeServ Systems International, Inc.
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Randy Concepcion Location
- Valenzuela, NCR, PH
Randy Concepcion Work
- 2023 - now Technical Services Engineer - Point Of Contact @
- 2016 - 2023 Remote Desktop Support Engineer (End-User Support) @ Fujitsu Philippines Inc.
- 2013 - 2016 IT Associate - Supervisory Level @ SM Engineering Design and Development Corp. (SMEDD Corp.)
- 2010 - 2012 Technical Support Staff @
Randy Concepcion Education
- Baliuag University
Bachelor of Science in Information Technology (Information Technology)
2006 - 2010
Randy Concepcion Skills
- Collaborative Problem Solving
- Problem Management
- Problem Solving
- Issue Management
- Customer Satisfaction
- Customer Experience Management
- Customer Engagement
- People Management
- Team Leadership
- Cross-team Collaboration
- Knowledge Base
- Knowledge Management
- Microsoft 365
- Software Installation
- Active Directory
- Microsoft Office
- Hardware Diagnostics
- Print Management
- Computer Repair
- Inventory Management
- Online Research
- Disaster Recovery
- Troubleshooting
- Technical Support
- Information Technology
- System Administration
- Enterprise Content Management
- Photoshop
- Windows Server
- SharePoint
- Windows XP
- Laptops
- Windows 7
- Windows
- Servers
- Office 365
- Microsoft Endpoint Configuration Manager
- microsoft office 365
- Crowdstrike Falcon
- Citrix
- Microsoft Teams
- Computer Hardware Assembly
- HTML Scripting
- Desktop Deployment
- IT Hardware Support
- Data Recovery
- Virtual PC
- Jabber
- Windows 10
- Management by Objectives
- Software Application Troubleshooting
- point of sale computer support
- Linux Redo Backup and Recovery
- Triole Service Desk Tool
- TSFsnow Tool
- Netskope
- Aternity
- Microsoft System Center Configuration Manager
- IT Service Management
- Microsoft Products
- ServiceSnow
- Customer Service
- Service-Level Agreements (SLA)
Randy Concepcion Summary
- Randy Concepcion, based in Valenzuela, NCR, PH, is currently a Technical Services Engineer - Point Of Contact at WeServ Systems International, Inc.. Randy Concepcion brings experience from previous roles at Fujitsu Philippines Inc., SM Engineering Design and Development Corp. (SMEDD Corp.) and Puregold Price Club Inc.. Randy Concepcion holds a 2006 - 2010 Bachelor of Science in Information Technology in Information Technology @ Baliuag University. With a robust skill set that includes Collaborative Problem Solving, Problem Management, Problem Solving, Issue Management, Customer Satisfaction and more. Randy Concepcion has 2 emails on RocketReach.
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