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Randy Castro Location
Attleboro, MA, US
Randy Castro Work
Pre-roll @ (August 2022 - Present)
Customer Advocate @ (April 2020 - August 2022)
Equipment Customer Care Manager @ (July 2016 - July 2019)
Customer Service, Sales, and Resource Representative @ (June 2015 - September 2015)
Team Leader (Temporary Assignment) @ (August 2014 - February 2015)
Call Center Supervisor (Temporary Assignment @ Upsource Inc (October 2013 - April 2014)
Call Center Supervisor @ (July 2004 - July 2013)
Call Center Manager @ (July 1994 - July 2004)
Randy Castro Skills
Leadership
Customer Experience
Team Building
Cabling
Cable Television
VoIP
Broadband
Telecommunication Services
Avaya
Customer Retention
Computer Network Operations
Escalation
Telecommunication
Troubleshooting
Call Routing
Telecommunications
Customer Satisfaction
IP
English
Team Performance
Team Leadership
DOCSIS
Workforce Management
IVR
ACD
Ethernet
Wireless Networking
Contact Centers
Administration
Contact Center Operations
Telephony
Avaya Technologies
Voice Mail
Technical Support
Decision Making
Management
Call Center Development
Analytical Skills
Problem Solving
Wireless
Contact Center
Call Centers
Cable Modems
Routers
Computer Network
Randy Castro Summary
Randy Castro, based in Attleboro, MA, US, is currently a Pre-roll at Solar Cannabis Co.. Randy Castro brings experience from previous roles at Target, Island Oasis, Sullivan Tire And Auto Service and Mercer. With a robust skill set that includes Leadership, Customer Experience, Team Building, Cabling, Cable Television and more. Randy Castro has 2 emails and 2 mobile phone numbers on RocketReach.
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