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Randel Rivera Location
Valenzuela, NCR, PH
Randel Rivera Work
Remote Support Engineer @ (April 2023 - Present)
Help Desk Technician @ (July 2020 - March 2023)
IT HELPDESK TECHNICIAN LEVEL 2 @ (July 2018 - July 2020)
Technical Help Desk Specialist @ (February 2016 - April 2017)
IT Service Desk @ ATOS (October 2012 - February 2016)
Technical Support Professional @ Sykes Philippines (June 2009 - August 2012)
Technical Support Representative @ (September 2005 - March 2008)
Randel Rivera Education
Polytechnic University of the Philippines
Political Science (Bachelor of Public Administration and Governance)
2001-2005
Randel Rivera Skills
Desktop Computers
Technical Support
Continuum
Service Desk
Technical Assistance
Customer Support
Printer Support
Software Installation
Incident Management
Active Directory
ServiceNow
office 365
Windows 7
Citrix
Windows XP
Randel Rivera Summary
Randel Rivera, based in Valenzuela, NCR, PH, is currently a Remote Support Engineer at The Network Pro, An IT Solutions Company. Randel Rivera brings experience from previous roles at Fairoaks IT, SHORE Solutions Inc., FIS Global Solutions Philippines, Inc. and ATOS. Randel Rivera holds a 2001 - 2005 Political Science in Bachelor of Public Administration and Governance @ Polytechnic University of the Philippines. With a robust skill set that includes Desktop Computers, Technical Support, Continuum, Service Desk, Technical Assistance and more. Randel Rivera has 2 emails on RocketReach.
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