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Randall Hamilton Location
Round Rock, TX, US
Randall Hamilton Work
Dell Federal IT Service Desk Team Lead @ (May 2017 - Present)
Executive Escalations Team Lead @ (October 2011 - May 2017)
Technical Support Specialist @ (January 2009 - January 2010)
Project Management Senior analyst @ (September 2006 - March 2009)
Tech Support Senior Analyst @ (March 2005 - September 2006)
Secure Communications Maintenance Technician @ (May 1993 - August 2000)
Randall Hamilton Education
Texas State University
(Air Force ROTC)
1992-1993
Randall Hamilton Skills
Call Center
Troubleshooting
Distributed Team Management
Team Management
Management
XP
Training
Technical Support
Vendor Management
Access
Call Centers
Computer Hardware
Customer Experience
Customer Satisfaction
Databases
Hardware
ITIL
Leadership
Networking
Operating Systems
Product Development
Project Management
Software Documentation
Windows XP
Printers
Service Delivery
SharePoint
Team Leadership
Testing
Windows
Distributed Team
Randall Hamilton Summary
Randall Hamilton, based in Round Rock, TX, US, is currently a Dell Federal IT Service Desk Team Lead at Dell Technologies. Randall Hamilton brings experience from previous roles at Dell Technologies and Dell. Randall Hamilton holds a 1992 - 1993 Texas State University. With a robust skill set that includes Call Center, Troubleshooting, Distributed Team Management, Team Management, Management and more. Randall Hamilton has 1 emails and 3 mobile phone numbers on RocketReach.
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