Ran Erman Email
VP Global Customer Success @ IONIX
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Ran Erman Location
- Israel
Ran Erman Work
- 2025 -now VP Global Customer Success @
- 2016 -now Independent Customer Experience Consultant @ Freelance, self-employed
- 2024 -2025 VP of Customer Success @
- 2023 -2024 VP Customer and Partner Success @
- 2020 -2023 Executive VP of Customer Experience @
- 2017 -2020 Sr. Director of Customer Support @
- 2018 -2019 Acting Director of Customer Success @
- 2012 -2016 Director of Customer Support @
- 2010 -2012 Project Manager @
- 2006 -2010 Support Team Leader @
- 2005 -2006 Support Eng. @
- 2004 -2005 QA Engineer @
Ran Erman Education
- Universitat Ben Gurion Ba-Negev
MBA (International management and Strategy)
2009-2011 - The Academic College of Tel-Aviv, Yaffo
B.A. (Computer Science)
2001-2004
Ran Erman Skills
- Enterprise Software
- Software Project Management
- Customer Service
- Program Management
- SaaS
- Customer Support
- Integration
- Requirements Analysis
- Cloud Computing
- Pre-sales
- Business Analysis
- Solution Architecture
- Professional Services
- Software Development
- Agile Methodologies
- Software Design
- Product Management
- Mobile Applications
- Enterprise Architecture
- Business Intelligence
- Project Management
- Software Implementation
- Object Oriented Design
- .NET
- Software Engineering
- Databases
- Executive Support
- Operations Management
- Workforce Management
- KPI Implementation
- Customer Escalation Management
- Hands-on Technical Leadership
- Management
- CRM
- Customer Relationship Management (CRM)
- Partner Management
- Software Project
- Strategy
- Pre Sales
- Business Process Improvement
- Business Strategy
- Testing
- Customer Service Operations
- Customer Relationship Management Crm
- Hands on Technical Leadership
- Software as a Service Saas
- Microsoft Excel
- Net
- Global Cross Functional Team Leadership
- Customer Satisfaction
- Analytics
- Microsoft Office
- Leadership
- Business Operations
- SQL
- Strategic Planning
- Project Delivery
- Startup
- Business Process
- Team Management
Ran Erman Summary
- Ran Erman, based in Israel, is currently a VP Global Customer Success at IONIX. Ran Erman brings experience from previous roles at Freelance, self-employed, Salvador Technologies, Swish.ai and Mend. Ran Erman holds a 2009 - 2011 MBA in International management and Strategy @ Universitat Ben Gurion Ba-Negev. With a robust skill set that includes Enterprise Software, Software Project Management, Customer Service, Program Management, SaaS and more. Ran Erman has 1 emails on RocketReach.
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