Ran Erman Email
VP Global Customer Success @ IONIX
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Ran Erman Location
- Israel
Ran Erman Work
- VP Global Customer Success @ (May 2025 - Present)
- Independent Customer Experience Consultant @ Freelance, self-employed (December 2016 - Present)
- VP of Customer Success @ (November 2024 - May 2025)
- VP Customer and Partner Success @ (July 2023 - July 2024)
- Executive VP of Customer Experience @ (January 2020 - February 2023)
- Sr. Director of Customer Support @ (December 2017 - January 2020)
- Acting Director of Customer Success @ (August 2018 - March 2019)
- Director of Customer Support @ (November 2012 - December 2016)
- Project Manager @ (July 2010 - November 2012)
- Support Team Leader @ (December 2006 - August 2010)
- Support Eng. @ (July 2005 - December 2006)
- QA Engineer @ (May 2004 - July 2005)
Ran Erman Education
- Ben-Gurion University of the Negev
MBA (International management and Strategy)
2009-2011 - The Academic College of Tel-Aviv, Yaffo
B.A. (Computer Science)
2001-2004
Ran Erman Skills
- Agile Methodologies
- Analytics
- Business Analysis
- Business Intelligence
- Business Process
- Business Process Improvement
- Business Strategy
- C-Level Relationships
- Client Relations
- Cloud Computing
- Cross-functional Team Leadership
- Customer Escalation Management
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Operations
- Customer Success
- Customer Support
- Databases
- Enterprise Architecture
- Enterprise Software
- Global Cross-Functional Team Leadership
- Hands-on Technical Leadership
- KPI Implementation
- Leadership
- Management
- Operations
- Operations Management
- Partner Management
- Pre-sales
- Professional Services
- Program Management
- Project Delivery
- Project Management
- Requirements Analysis
- SaaS
- Software Engineering
- Software Implementation
- Software Project Management
- Software as a Service (SaaS)
- Strategic Planning
- Strategy
- Team Management
- Workforce Management
- startup
- Integration
- Solution Architecture
- Software Development
- Software Design
- Product Management
- Mobile Applications
- Object Oriented Design
- .NET
- Executive Support
- CRM
- Software Project
- Pre Sales
- Testing
- Customer Relationship Management Crm
- Hands on Technical Leadership
- Software as a Service Saas
- Microsoft Excel
- Net
- Global Cross Functional Team Leadership
- Microsoft Office
- Business Operations
- SQL
Ran Erman Summary
- Ran Erman, based in Israel, is currently a VP Global Customer Success at IONIX. Ran Erman brings experience from previous roles at Freelance, self-employed, Salvador Technologies, Swish.ai and Mend. Ran Erman holds a 2009 - 2011 MBA in International management and Strategy @ Ben-Gurion University of the Negev. With a robust skill set that includes Agile Methodologies, Analytics, Business Analysis, Business Intelligence, Business Process and more. Ran Erman has 1 emails on RocketReach.
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