Ramya Ragavan Email & Phone Number
SVP, Customer Experience (Post-Sale) @ Zuper
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Ramya Ragavan Location
- California, United States
Ramya Ragavan Work
- SVP, Customer Experience (Post-Sale) @ (November 2024 - Present)
- VP of Customer Success @ (February 2022 - November 2024)
- VP, Customer Success @ (March 2021 - February 2022)
- Senior Director, Customer Success @ (March 2020 - March 2021)
- Director, Customer Success @ (March 2019 - March 2020)
- Senior Engagement Manager, Professional Services @ (May 2015 - March 2019)
- Senior User Experience Engineer not-for-profit (Consultant) @ (February 2015 - May 2015)
- Senior Manager, Customer Success @ (August 2014 - May 2015)
- Senior Technical Engagement Lead (Customer Success) @ (September 2013 - August 2014)
- Senior Business Systems Analyst (Consultant) @ (June 2012 - June 2013)
- Senior Data Engineer (Consultant) @ Health Insurance client (January 2010 - January 2012)
- Software Automation and UAT Test Engineering @ (January 2007 - January 2010)
- Software Programming Analyst @ (May 2003 - October 2004)
Ramya Ragavan Education
- Bharathidasan University, Tiruchirappalli
Bachelor of Engineering (B.E.)
1999-2003
Ramya Ragavan Skills
- Strategy Implementation
- Global Teams
- Communication
- Business Process Improvement
- Strategy
- Customer Value
- Customer Support
- Customer Journeys
- Customer Success
- Start-ups
- Software as a Service (SaaS)
- Customer Retention
- Churn Management
- Sales Operations
- Customer Experience
- Customer Engagement
- Service Delivery
- Program Management
- Agile Methodologies
- Release Management
- Vendor Management
- Software Development Life Cycle (SDLC)
- Business Strategy
- Go-to-market Strategy
- Professional Services
- Quality Assurance
- Integration
- Change Management
- SaaS sales
- Salesforce.com
- Salesforce Lightning
- Resiliency
- Leadership
- Contract Negotiation
- Digital Transformation
- Early-stage Startups
- Solution Implementation
- Coaching & Mentoring
- CS Ops
- GTM
- ISV
- Salesforce.com Administration
- Sprint Planning
- Force.com
- Connectors
- Professional Mentoring
- Renewals
- Enterprise Support
- Business Resilience
- Strategic Planning
- Diversity & Inclusion
- Workplace Culture
- Management
Ramya Ragavan Summary
- Ramya Ragavan, based in California, United States, is currently a SVP, Customer Experience (Post-Sale) at Zuper. Ramya Ragavan brings experience from previous roles at AnyRoad and Fusion Risk Management. Ramya Ragavan holds a 1999 - 2003 Bachelor of Engineering (B.E.) @ Bharathidasan University, Tiruchirappalli. With a robust skill set that includes Strategy Implementation, Global Teams, Communication, Business Process Improvement, Strategy and more. Ramya Ragavan has 2 emails and 1 mobile phone numbers on RocketReach.
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