Ramya Ragavan Email & Phone Number
SVP, Customer Experience (Post-Sale) @ Zuper
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Ramya Ragavan Location
- California, United States
Ramya Ragavan Work
- 2024 -now SVP, Customer Experience (Post-Sale) @
- 2022 -2024 VP of Customer Success @
- 2021 -2022 VP, Customer Success @
- 2020 -2021 Senior Director, Customer Success @
- 2019 -2020 Director, Customer Success @
- 2015 -2019 Senior Engagement Manager, Professional Services @
- 2015 -2015 Senior User Experience Engineer not-for-profit (Consultant) @
- 2014 -2015 Senior Manager, Customer Success @
- 2013 -2014 Senior Technical Engagement Lead (Customer Success) @
- 2012 -2013 Senior Business Systems Analyst (Consultant) @
- 2010 -2012 Senior Data Engineer (Consultant) @ Health Insurance client
- 2007 -2010 Software Automation and UAT Test Engineering @
- 2003 -2004 Software Programming Analyst @
Ramya Ragavan Education
- Bharathidasan University, Tiruchirappalli
Bachelor of Engineering (B.E.)
1999-2003
Ramya Ragavan Skills
- Strategy Implementation
- Global Teams
- Communication
- Business Process Improvement
- Strategy
- Customer Value
- Customer Support
- Customer Journeys
- Customer Success
- Start-ups
- Software as a Service (SaaS)
- Customer Retention
- Churn Management
- Sales Operations
- Customer Experience
- Customer Engagement
- Service Delivery
- Program Management
- Agile Methodologies
- Release Management
- Vendor Management
- Software Development Life Cycle (SDLC)
- Business Strategy
- Go-to-market Strategy
- Professional Services
- Quality Assurance
- Integration
- Change Management
- SaaS sales
- Salesforce.com
- Salesforce Lightning
- Resiliency
- Leadership
- Contract Negotiation
- Digital Transformation
- Early-stage Startups
- Solution Implementation
- Coaching & Mentoring
- CS Ops
- GTM
- ISV
- Salesforce.com Administration
- Sprint Planning
- Force.com
- Connectors
- Professional Mentoring
- Renewals
- Enterprise Support
- Business Resilience
- Strategic Planning
- Diversity & Inclusion
- Workplace Culture
- Management
Ramya Ragavan Summary
- Ramya Ragavan, based in California, United States, is currently a SVP, Customer Experience (Post-Sale) at Zuper. Ramya Ragavan brings experience from previous roles at AnyRoad and Fusion Risk Management. Ramya Ragavan holds a 1999 - 2003 Bachelor of Engineering (B.E.) @ Bharathidasan University, Tiruchirappalli. With a robust skill set that includes Strategy Implementation, Global Teams, Communication, Business Process Improvement, Strategy and more. Ramya Ragavan has 2 emails and 1 mobile phone numbers on RocketReach.
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