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Ramona Smith Location
Kennewick, WA, US
Ramona Smith Work
2016 -now Customer Service and Brand Security Manager @
2016 -now Customer Care and Brand Protection Manager @
Ramona Smith Education
Walden University
Associates (Psychology)
2009-2012
Southern Oregon University
(Teaching, Early Childhood Education)
Ramona Smith Skills
Sales Management
Product Adoption
Problem Solving
Presentations
Organization Skills
Training and Development (HR)
Time Management
New Product Rollout
Marketing
Customer Data
Coaching
Sales
Contact Center Operations
People Development
Training
Social Media
Management
Customer Service
Leadership
Account Management
Customer Satisfaction
Microsoft Excel
Team Management
Team Building
Performance Management
Customer Service Management
Team Leadership
Relationship Building
Microsoft Office
Contact Centers
Process Improvement
Customer Engagement
Analytical Skills
Employee Training
Claims Processing
Customer Relationship Management (CRM)
Customer Service Training
Customer Retention
Customer Support
Customer Acquisition
Customer-focused Service
Customer Service Operations
Customer Loyalty
Customer Experience Management
Customer Management
Customer Follow-up
Zendesk
Microsoft Word
Microsoft PowerPoint
Reporting
Reporting & Analysis
Brand Protection
Trademark Registration
Trademark Infringement
Patent Searching
Customer Experience
Communication
Business Process Improvement
Contact Center Management
Project Management
Ramona Smith Summary
Ramona Smith, based in Kennewick, WA, US, is currently a Customer Service and Brand Security Manager at ThinOPTICS. Ramona Smith brings experience from previous roles at ThinOptics. Ramona Smith holds a 2009 - 2012 Associates in Psychology @ Walden University. With a robust skill set that includes Sales Management, Product Adoption, Problem Solving, Presentations, Organization Skills and more. Ramona Smith has 2 emails and 2 mobile phone numbers on RocketReach.
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