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Ramona Cobb Location
Auckland, NZ
Ramona Cobb Work
Head of Operations - Travel and Medical @ (September 2017 - Present)
International Operations Manager - Travel and Medical @ (June 2011 - July 2020)
Claims Customer Service Manager @ Lumley Insurance (March 2010 - June 2011)
Customer Service Manager @ Lumley Insurance (May 2008 - March 2010)
Sales Operations Manager @ (April 2007 - May 2008)
Sales Operations Manager @ Telecom New Zealand (June 2003 - January 2007)
Ramona Cobb Education
Auckland University
Bachelor of Commerce (B.Com.) (Organisational Mgmt, Human Resources & Employment Relations)
1993-1995
Ramona Cobb Skills
Change Management
Performance Management
Customer Service
Management
Coaching
Insurance
Team Leadership
Process Improvement
Recruiting
Project Management
Account Management
Business Process Improvement
Employee Engagement
Operations Management
Claims Management
Relationship Management
Team Building
General Insurance
Stakeholder Management
Contact Centers
Call Centers
Team Management
Training
Customer Experience
Call Center
Telecommunications
Ramona Cobb Summary
Ramona Cobb, based in Auckland, NZ, is currently a Head of Operations - Travel and Medical at First Assistance. Ramona Cobb brings experience from previous roles at First Rescue and Emergency (NZ) Ltd T/A FIRST ASSISTANCE, Lumley Insurance and TeleTech NZ. Ramona Cobb holds a 1993 - 1995 Bachelor of Commerce (B.Com.) in Organisational Mgmt, Human Resources & Employment Relations @ Auckland University. With a robust skill set that includes Change Management, Performance Management, Customer Service, Management, Coaching and more. Ramona Cobb has 2 emails on RocketReach.
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