Ramon Guzman Email & Phone Number
Manager Business Office Customer Service @ Miami Orthopedics & Sports Medicine Institute
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Ramon Guzman Location
- Miami, FL, US
Ramon Guzman Work
- Manager Business Office Customer Service @ (December 2021 - Present)
- Business Office Customer Service Manager @ Health System Solutions/HSS (July 2018 - December 2021)
- Manager Business Office Customer Services @ (August 2017 - July 2018)
- Pharmacy Operations Manager @ (May 2015 - August 2017)
- Customer Operations Manager @ (May 2014 - May 2015)
- Call Center Director @ (May 2013 - April 2014)
- Pharmacy Call Center Manager @ (October 2011 - May 2013)
- Director of Support Services (Call Center) @ (August 2010 - October 2011)
- Call Center Internet Banking Manager @ (January 2003 - April 2010)
- Direct Sales Representative @ HUMANA, INC (August 2001 - September 2002)
- Call Center Operations Supervisor @ ICT Group (January 1996 - August 2001)
Ramon Guzman Education
- MIAMI DADE COMMUNITY COLLEGE
General Studies
Ramon Guzman Skills
- Call Center
- Team Building
- Continuous Improvement
- Change Management
- Tactics
- Organizational Development
- Performance Management
- Operations Management
- IVR
- Strategic Planning
- Leadership Development
- Coaching
- Talent Management
- Problem Solving
- Quality Management
- Cost Reduction
- Employee Relations
- Customer Service
- ACD
- Workforce Management
- Customer Relations
- Business Strategy
- Business Transformation
- Employee Engagement
- Business Analysis
- Business Process Improvement
- Operational Excellence
- Mergers
- Call Centers
- Human Resources
- Customer Satisfaction
- Analysis
- Employee Benefits
- Process Improvement
- CRM
- Training
- Mergers & Acquisitions
- Budgets
- Project Management
- Management
- Cross-functional Team Leadership
- Leadership
- Vendor Management
- Customer Retention
- Team Leadership
- Program Management
- Employee Training
- Recruiting
- Project Planning
- Call Center Development
- Mergers and Acquisitions
- Business Development
- Cross Functional Team Leadership
- Organizational
- Operations
- Business Process
- Cross Functional Team
- Pharmacy
Ramon Guzman Summary
- Ramon Guzman, based in Miami, FL, US, is currently a Manager Business Office Customer Service at Baptist Health South Florida. Ramon Guzman brings experience from previous roles at Health System Solutions/HSS, Baptist Health South Florida, United States Medical Supply and Bullet Line. Ramon Guzman holds a General Studies @ MIAMI DADE COMMUNITY COLLEGE. With a robust skill set that includes Call Center, Team Building, Continuous Improvement, Change Management, Tactics and more. Ramon Guzman has 5 emails and 3 mobile phone numbers on RocketReach.
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Top Miami Orthopedics & Sports Medicine Institute Employees
Lissette Rodriguez-Egues
Vice President
Pembroke Pines, FL, US
Keith Nilsson
Vice President Finance North Region and Corporate VP Revenue Cycle
Pompano Beach, FL, US
Annie Martinez-Lopez
Vice President of Development
Miami, FL, US
Bernie Sherry
CEO
Franklin, TN, US
Bo Boulenger
ceo
Miami, FL, US
Zulma M. Berrios
Chief Medical Officer
Miami, FL, US
Harold Girado
Vice President
Miami, FL, US
Stephanie Lenzner
Vice President, Digital, Data and AI
Pewaukee, WI, US
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