Ramon Guzman Email & Phone Number
Manager Business Office Customer Service @ Miami Orthopedics & Sports Medicine Institute
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Ramon Guzman Location
- Miami, FL, US
Ramon Guzman Work
- 2021 -now Manager Business Office Customer Service @
- 2018 -2021 Business Office Customer Service Manager @ Health System Solutions/HSS
- 2017 -2018 Manager Business Office Customer Services @
- 2015 -2017 Pharmacy Operations Manager @
- 2014 -2015 Customer Operations Manager @
- 2013 -2014 Call Center Director @
- 2011 -2013 Pharmacy Call Center Manager @
- 2010 -2011 Director of Support Services (Call Center) @
- 2003 -2010 Call Center Internet Banking Manager @
- 2001 -2002 Direct Sales Representative @ HUMANA, INC
- 1996 -2001 Call Center Operations Supervisor @ ICT Group
Ramon Guzman Education
- MIAMI DADE COMMUNITY COLLEGE
General Studies
Ramon Guzman Skills
- Call Center
- Team Building
- Continuous Improvement
- Change Management
- Tactics
- Organizational Development
- Performance Management
- Operations Management
- IVR
- Strategic Planning
- Leadership Development
- Coaching
- Talent Management
- Problem Solving
- Quality Management
- Cost Reduction
- Employee Relations
- Customer Service
- ACD
- Workforce Management
- Customer Relations
- Business Strategy
- Business Transformation
- Employee Engagement
- Business Analysis
- Business Process Improvement
- Operational Excellence
- Mergers
- Call Centers
- Human Resources
- Customer Satisfaction
- Analysis
- Employee Benefits
- Process Improvement
- CRM
- Training
- Mergers & Acquisitions
- Budgets
- Project Management
- Management
- Cross-functional Team Leadership
- Leadership
- Vendor Management
- Customer Retention
- Team Leadership
- Program Management
- Employee Training
- Recruiting
- Project Planning
- Call Center Development
- Mergers and Acquisitions
- Business Development
- Cross Functional Team Leadership
- Organizational
- Operations
- Business Process
- Cross Functional Team
- Pharmacy
Ramon Guzman Summary
- Ramon Guzman, based in Miami, FL, US, is currently a Manager Business Office Customer Service at Baptist Health South Florida. Ramon Guzman brings experience from previous roles at Health System Solutions/HSS, Baptist Health South Florida, United States Medical Supply and Bullet Line. Ramon Guzman holds a General Studies @ MIAMI DADE COMMUNITY COLLEGE. With a robust skill set that includes Call Center, Team Building, Continuous Improvement, Change Management, Tactics and more. Ramon Guzman has 4 emails and 1 mobile phone numbers on RocketReach.
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