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Rameez Nizar Location
Thiruvananthapuram, KL, IN
Rameez Nizar Work
Head of Customer Support @ (April 2026 - Present)
Customer Support Manager @ (May 2025 - April 2026)
Customer Support Team Lead @ (May 2024 - May 2025)
Customer Support Representative @ (September 2022 - April 2024)
Product Engineer - Customer Support @ (August 2021 - September 2022)
Product Specialist @ (July 2021 - August 2021)
Business Development Associate @ (August 2020 - September 2020)
Rameez Nizar Education
University of Kerala
Bachelor of Technology - BTech (Mechanical Engineering)
2014-2018
Rameez Nizar Skills
AI Implementation
Analytical Skills
B2B SaaS
Coaching & Mentoring
Communication
Continuous Process Improvement
Cross-functional Collaborations
Customer Onboarding
Customer Satisfaction (CSAT)
Customer Service
Customer Support
Customer Support Operations
Escalations Management
Freshdesk
Intercom Chat
People Management
Performance Management
Process Implementation
Product Knowledge
Project Management
Quality Assurance
Sales
Service-Level Agreements (SLA)
Strategic Planning
Team Leadership
Technical Support
Ticket Management
Time-efficient
Troubleshooting
Rameez Nizar Summary
Rameez Nizar, based in Thiruvananthapuram, KL, IN, is currently a Head of Customer Support at GoAudits. Rameez Nizar brings experience from previous roles at GoAudits and Mykademy. Rameez Nizar holds a 2014 - 2018 Bachelor of Technology - BTech in Mechanical Engineering @ University of Kerala. With a robust skill set that includes AI Implementation, Analytical Skills, B2B SaaS, Coaching & Mentoring, Communication and more. Rameez Nizar has 1 emails on RocketReach.
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