Senior Customer Support Manager @ (April 2004 - October 2004)
Technical Manager @ (June 2001 - April 2004)
Director of Tech Support @ Obongo Inc (April 2000 - June 2001)
Senior Manager Tech Support, AppleCare Support @ (March 1997 - April 2000)
Vendor Manager, AppleCare Support @ (March 1995 - March 1997)
Manager, Service Provider Support @ (February 1992 - March 1995)
Account Management Specialist, Service Provider Support @ (June 1990 - February 1992)
Raman Naidu Education
San Jose State University
Bachelor of Science (B.S.) (Marketing)
1987-1988
TCU Neeley School of Business
Bachelor of Science (BS) (Marketing)
1985-1986
Raman Naidu Skills
Strategy
CRM
Account Management
Management
E-commerce
Cross-functional Team Leadership
Leadership
Outsourcing
Vendor Management
Quality Assurance
Customer Satisfaction
Product Management
Team Management
Call Centers
Strategic Partnerships
Technical Support
Business Process
Customer Experience
Business Analysis
Analytics
Start-ups
Customer Service
Software Quality Assurance
Scrum
SaaS
Root Cause Analysis
Customer Support
Enterprise Software
Operations Management
Supplier Negotiation
Engineering
Sales
Root Cause Problem
Global Operations
Root Cause Problem Solving
ROI Justification
Microsoft Word
Education
Start Ups
E Commerce
Cross Functional Team
Cross Functional Team Leadership
Operations
Software Quality
Customer Relationship Management Crm
Software as a Service Saas
Software as a Service
Customer Relationship Management
Raman Naidu Summary
Raman Naidu, based in San Jose, CA, US, is currently a Senior Vice President of Operations at Super (hellosuper.com). Raman Naidu brings experience from previous roles at Confidential (In stealth mode), Credit Karma, YP and Yahoo!. Raman Naidu holds a 1987 - 1988 Bachelor of Science (B.S.) in Marketing @ San Jose State University. With a robust skill set that includes Strategy, CRM, Account Management, Management, E-commerce and more. Raman Naidu has 4 emails and 1 mobile phone numbers on RocketReach.
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