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Raluca Baetu Location
Bucharest, Romania
Raluca Baetu Work
Manager Customer Support Services @ (April 2025 - Present)
Manager Customer Service and Operations @ (May 2022 - April 2025)
Human Resources Specialist @ (April 2018 - April 2022)
Call Center Team Lead @ (November 2013 - March 2018)
Back Up Team Leader @ (September 2010 - November 2013)
Call Center Operator @ (May 2010 - September 2010)
Raluca Baetu Education
Universitatea „Spiru Haret” din București
Master's degree (Human Resources Development)
2008-2012
Universitatea Titu Maiorescu
Licentiate degree (PSYCHOLOGY)
2005-2008
Raluca Baetu Skills
Attention to Detail
Communication
Constructive Feedback
Scheduling
Induction Program
Onboarding
HR Policies
Employee Training
Employee Engagement
Data Analysis
Service-Level Agreements (SLA)
Team Management
Human Resources (HR)
Coaching
Analytical Skills
Interpersonal Skills
Workforce Management
Key Performance Indicators
Raluca Baetu Summary
Raluca Baetu, based in Bucharest, Romania, is currently a Manager Customer Support Services at Depanero. Raluca Baetu brings experience from previous roles at Jumbo Romania, Depanero and eMAG. Raluca Baetu holds a 2008 - 2012 Master's degree in Human Resources Development @ Universitatea „Spiru Haret” din București. With a robust skill set that includes Attention to Detail, Communication, Constructive Feedback, Scheduling, Induction Program and more. Raluca Baetu has 2 emails on RocketReach.
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