Ralph N Email
Senior Director of Operations @ Connext Global Solutions
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Ralph N Location
- Bulacan, PH
Ralph N Work
- Senior Director of Operations @ (April 2024 - Present)
- Senior Operations Manager @ (October 2021 - March 2024)
- Senior Operations Manager @ (June 2019 - September 2021)
- Operations Manager @ (February 2016 - June 2019)
- Team Leader @ (April 2015 - February 2016)
- Quality Analyst @ (January 2015 - April 2015)
- Email Support Representative @ (December 2014 - January 2015)
- Customer Service Representative @ (February 2008 - November 2014)
Ralph N Education
- Centro Escolar University
Bachelor of Science (Psychology)
2003-2007
Ralph N Skills
- Customer Relations
- Strategic Thinking
- Director level
- Operational Execution
- Senior Administration
- Customer Loyalty
- Contact Center Management
- Call Center Administration
- Interpersonal Skills
- Microsoft Office
- Presentations
- Coordination Skills
- Analytical Skills
- Attention to Detail
- Customer Support
- Continuous Improvement
- Call Center Development
- Customer Service Operations
- Contact Center Operations
- Service Delivery Management
- Customer Experience Management
- People Management
- Customer Relationship Management (CRM)
- Cost-Benefit Analysis
- Performance Monitoring
- Google Workspace
- Performance Reviews
- Operational Strategy
- Client Services
- Service Delivery
- Customer Experience
- Computer Literacy
- Communication
- Operations Management
- Change Management
- Project Management
- Client Relations
- Customer Service Management
- Customer Satisfaction
- Leadership
- Financial Services
- Presentation Skills
- Coaching
- Customer Service
- Call Centers
- Management
- BPO
- Team Leadership
- Process Improvement
- Team Management
- Business Process Improvement
- Contact Centers
- Outsourcing
- Performance Management
- Training
- Business Process Outsourcing (BPO)
Ralph N Summary
- Ralph N, based in Bulacan, PH, is currently a Senior Director of Operations at Connext. Ralph N brings experience from previous roles at Athena, TaskUs and TaskUs Philippines. Ralph N holds a 2003 - 2007 Bachelor of Science in Psychology @ Centro Escolar University. With a robust skill set that includes Customer Relations, Strategic Thinking, Director level, Operational Execution, Senior Administration and more. Ralph N has 3 emails on RocketReach.
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Ralph N
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