Ralitsa Petrova Email & Phone Number
Marketing and Enrollment Manager @ Maple Bear Central & Eastern Europe
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Ralitsa Petrova Location
- Sofia, BG
Ralitsa Petrova Work
- Marketing and Enrollment Manager @ (December 2023 - Present)
- Marketing And Public Relations Specialist @ (December 2021 - April 2023)
- Public Relations Specialist @ (November 2020 - November 2021)
- Rooms Controller and Front Office Supervisor @ (June 2019 - April 2020)
- Lady in Red and Guest Relations Supervisor @ (October 2018 - June 2019)
- Lady in Red and Guest Relations Supervisor @ (May 2018 - October 2018)
- Lady in Red and Guest Relations Supervisor @ (March 2017 - March 2018)
- Lady in Red and Guest Relations Supervisor @ (May 2016 - March 2017)
- Lady in Red and Front Office Agent @ (December 2014 - March 2016)
- Reception Supervisor @ (July 2013 - October 2014)
- Tourism Specialist @ Varna Chamber of Tourism (January 2014 - April 2014)
- Receptionist @ (May 2012 - June 2013)
Ralitsa Petrova Education
- University of Economics - Varna
Master's degree (Tourism and Travel Services Management)
2013-2014 - University of Economics - Varna
Bachelor's degree (Tourism and Travel Services Management)
2009-2013
Ralitsa Petrova Skills
- Public Relations
- Front Office Operations
- Content Marketing
- Google Ads
- Google Analytics
- Facebook Marketing
- Decision-Making
- Problem Solving
- Easily Adaptable
- Time Management
- Internal and External Communications
- Program Coordination
- Team Coordination
- Project Coordination
- People Management
- Digital Marketing
- Microsoft Office
- Customer Insight
- Project Management
- Marketing
- Written Communication
- Social Media
- Hospitality Industry
- Complaint Management
- Customer Service
- Complaint Investigations
- Guest Service Management
- Training
- Customer Satisfaction
- Up-selling
- Customer Experience
- Customer Engagement
- Analytical Skills
- Creativity Skills
- Supervisory Skills
- Organization Skills
- Reporting & Analysis
- Guest Recovery
- Exceeding Customer Expectations
- VIP Services
- Communication
- Event Planning
- Event Management
- Intercultural Communication
- Public Speaking
- Presentation Skills
Ralitsa Petrova Summary
- Ralitsa Petrova, based in Sofia, BG, is currently a Marketing and Enrollment Manager at Maple Bear Central & Eastern Europe. Ralitsa Petrova brings experience from previous roles at British School of Sofia and Kempinski Hotels. Ralitsa Petrova holds a 2013 - 2014 Master's degree in Tourism and Travel Services Management @ University of Economics - Varna. With a robust skill set that includes Public Relations, Front Office Operations, Content Marketing, Google Ads, Google Analytics and more. Ralitsa Petrova has 2 emails and 2 mobile phone numbers on RocketReach.
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