Rakshitha N Email
Incident and escalation manager @ Microland Limited
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Rakshitha N Location
- Bengaluru, KA, IN
Rakshitha N Work
- Incident and escalation manager @ (September 2026 - Present)
- Major Incident Manager @ (February 2022 - September 2026)
Rakshitha N Education
- BGS Institute of Technology - India
Bachelor's degree (Computer Science)
2017-2021 - Loyola PU College,Bangalore
Pre-university (Computer Science)
2015-2017
Rakshitha N Skills
- Amazon Web Services (AWS)
- Application Support
- Artificial Intelligence (AI)
- Artificial Intelligence for Business
- Change Management
- Communication
- Continuous Improvement Culture
- Critical Incident Response
- Critical Incident Stress Management
- Cybersecurity Incident Management
- Elevations
- English
- Escalation Process
- Escalations Management
- Generative AI
- IT Escalation
- IT Service Management
- IT Service Management Tools
- ITIL
- ITIL Certified
- ITIL Process
- Incident Management
- Incident Response
- Inclusive Leadership
- Infrastructure
- Major Incident Management
- Microsoft 365
- Microsoft Azure
- Microsoft Copilot
- Microsoft Exchange
- Microsoft Power Platform
- Natural Language Processing (NLP)
- Network Security
- Networking
- Organizational Culture
- Problem Management
- Problem Solving
- Security Incident Management
- Self-care
- Self-confidence
- Service-Level Agreements (SLA)
- ServiceNow
- Technical Support
- Ticketing Systems
- Troubleshooting
- Windows Server
Rakshitha N Summary
- Rakshitha N, based in Bengaluru, KA, IN, is currently a Incident and escalation manager at Microland Limited. Rakshitha N brings experience from previous roles at DXC Technology. Rakshitha N holds a 2017 - 2021 Bachelor's degree in Computer Science @ BGS Institute of Technology - India. With a robust skill set that includes Amazon Web Services (AWS), Application Support, Artificial Intelligence (AI), Artificial Intelligence for Business, Change Management and more. Rakshitha N has 1 emails on RocketReach.
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