Rakesh Sookay Email

🚀 Senior BI Developer | Transforming Data into Strategic Insights @ Bidvest Insurance

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Rakesh Sookay's Location

Durban, KZN, ZA

Rakesh Sookay's Work

🚀 Senior BI Developer | Transforming Data into Strategic Insights @ Bidvest Insurance
📊 Senior Data Analyst | Telecoms and Financial Services Industries @ Rewardsco
🚀 Special Project Manager | Driving Operational Excellence @ Rewardsco

🌟 Customer Services Operations Manager | Strategic Leadership and Performance Optimization @ Cell C
Customer Value Management Specialist @ Vodacom
Contact Centre Supervisor @ Vodacom
Relationship Manager @ Rewardsco
Account Executive @ Rewardsco
Call Centre Team Leader @ Rewardsco
Call Center Consultant @ Rewardsco

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Rakesh Sookay's Education

Wits Business School
Management Advancement Programme (MAP) (Business, Management, Marketing, and Related Support Services)
2007 - 2008
Damelin
Call Centre Management Diploma (Customer Service Support/Call Center/Teleservice Operation)
2003 - 2003
Havenpark Secondary School
Matric Exemption (Secondary Education)
1988 - 1993

Omnitech Institute
N6 Electronics (Electrical and Electronics Engineering)
1996 - 1996

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Rakesh Sookay's Skills

Telecommunications
Call Centers
Customer Experience

Contact Centers
Customer Retention
Customer Satisfaction
Leadership
Team Management
Team Leadership
Management

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Rakesh Sookay's Summary

Rakesh Sookay, based in Durban, KZN, ZA, is currently a 🚀 Senior BI Developer | Transforming Data into Strategic Insights at Bidvest Insurance, bringing experience from previous roles at Rewardsco, Cell C and Vodacom. Rakesh Sookay holds a 2007 - 2008 Management Advancement Programme (MAP) in Business, Management, Marketing, and Related Support Services @ Wits Business School. With a robust skill set that includes Telecommunications, Call Centers, Customer Experience, Contact Centers, Customer Retention and more, Rakesh Sookay contributes valuable insights to the industry.