Rakesh Patel Email
Director - IT Security and Support @ Advantmed
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Rakesh Patel Location
- Gandhinagar, GJ, IN
Rakesh Patel Work
- Director - IT Security and Support @ (June 2022 - Present)
- Independent Consultant @ Freelance (September 2021 - June 2022)
- Head - Global Technical Support and Services @ (May 2017 - September 2021)
- Senior Manager - Global Technical Support and Services @ (April 2014 - May 2017)
- Manager - Technical Support @ (April 2012 - March 2014)
- Team Lead - Cyberoam GSMC @ (October 2010 - March 2012)
- Tech Lead - Cyberoam GSMC @ Elitecore Technologies Pvt Ltd (April 2008 - September 2010)
- Network Support Engineer @ Elitecore Technologies Pvt Ltd (September 2006 - March 2008)
- Sr. Network Engineer @ (June 2005 - September 2006)
Rakesh Patel Education
- L.D. College of Engineering
Bachelor of Engineering (B.E.) (Electronics and Communications Engineering)
1999-2003 - Kadi Sarva Vishwavidyalaya (KSV), Gandhinagar
H.S.C (Science)
1998-1999 - Seth J H Sonawal High School
Secondary Schooling
1996-1997
Rakesh Patel Skills
- Account Management
- Budgeting
- Cloud Administration
- Cloud Security
- Cross-functional Team Leadership
- Customer Experience Design
- Customer Experience Management
- Customer Journey Mapping
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Service
- Customer Success
- Cyber Security
- Cyber Threat Intelligence (CTI)
- Cybersecurity
- Data Governance
- Employee Engagement
- Escalation Process
- Escalations Management
- Firewalls
- Global Cross-Functional Team Leadership
- Hiring
- ISO 20000
- IT Security Assessments
- IT Service Management
- ITIL
- Identity and Access Management (IAM)
- Incident Management
- Incident Response
- Information Security
- Integration
- Leadership
- Managed Detection and Response (MDR)
- Microsoft Azure
- Net Promoter Score
- Network Security
- Networking
- Operations Management
- People Management
- Pre-sales
- Product Management
- Professional Services
- Project Management
- Resource Management
- Security Audits
- Security Operations
- Security Operations Center
- Service-Level Agreements (SLA)
- Solution Architecture
- Support Management
- Team Leadership
- Team Management
- Technical Support
- Training
- Training & Development
- Unified Threat Management
- User Management
- Vulnerability Assessment and Penetration Testing (VAPT)
- customer experience
- customer support
- service delivery
Rakesh Patel Summary
- Rakesh Patel, based in Gandhinagar, GJ, IN, is currently a Director - IT Security and Support at Advantmed. Rakesh Patel brings experience from previous roles at Freelance, Seqrite - Enterprise Security Solutions by Quick Heal, Sophos and Cyberoam. Rakesh Patel holds a 1999 - 2003 Bachelor of Engineering (B.E.) in Electronics and Communications Engineering @ L.D. College of Engineering. With a robust skill set that includes Account Management, Budgeting, Cloud Administration, Cloud Security, Cross-functional Team Leadership and more. Rakesh Patel has 2 emails on RocketReach.
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