Rakesh Dev Email & Phone Number
Principal Consultant (Program Manager) @ Genpact
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Rakesh Dev Location
- Hyderabad, IN
Rakesh Dev Work
- Principal Consultant (Program Manager) @ (June 2012 - Present)
- Service Support Representative Level 2 @ Unisys India (April 2010 - March 2012)
- Subject Matter Expert @ (July 2008 - March 2010)
- Quality Analyst @ Brigade Corporation India Pvt Ltd (November 2006 - June 2008)
Rakesh Dev Education
- Korba Compute college
Bachelor of computer Application (System, Networking, and LAN/WAN Management/Manager)
2000-2003 - Nirmala English Medium Convent Higher Secondary School
10+2
1985-2000
Rakesh Dev Skills
- Account Management
- Active Directory
- Analytical Skills
- BPO
- Broadband Networks
- Business Analysis
- Business Process Outsourcing (BPO)
- CRM
- Call Centers
- Coaching
- Customer Escalation Management
- Customer Experience
- Customer Satisfaction
- Customer Service
- Data Analysis
- Financial Analysis
- IT Management
- IT Operations
- IT Outsourcing
- IT Service Management
- ITIL
- ITIL v3 Foundations Certified
- Identity and Access Management (IAM)
- Information Technology
- Internet Explorer
- Microsoft Office
- Microsoft Outlook
- Operations Management
- Outsourcing
- Password Management
- Password Recovery
- Performance Management
- Process Automation
- Process Improvement
- Process Management
- Project Management
- Project Management Office (PMO)
- Remote Infrastructure Management
- Requirements Analysis
- Resource Management
- SLA
- Service Delivery
- Service Delivery Management
- SharePoint
- Team Building
- Team Management
- Team Performance
- Technical Support
- Training
- Transition Management
- Vendor Management
- Strategy
- Sales
- Microsoft Excel
- Marketing
- Itil V3 Foundations
Rakesh Dev Summary
- Rakesh Dev, based in Hyderabad, IN, is currently a Principal Consultant (Program Manager) at Genpact. Rakesh Dev brings experience from previous roles at Unisys India, Knoah Solutions and Brigade Corporation India Pvt Ltd . Rakesh Dev holds a 2000 - 2003 Bachelor of computer Application in System, Networking, and LAN/WAN Management/Manager @ Korba Compute college. With a robust skill set that includes Account Management, Active Directory, Analytical Skills, BPO, Broadband Networks and more. Rakesh Dev has 2 emails and 1 mobile phone numbers on RocketReach.
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