Rajkumar Udayakumar Email & Phone Number

Executive Director and Head - Consumer Banking Operations and Contact Center @ DBS Bank

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Rajkumar Udayakumar Location

Chennai, TN, IN

Rajkumar Udayakumar Work

2023 - now Executive Director and Head - Consumer Banking Operations and Contact Center @ DBS Bank
2019 - 2023 Senior Vice President and Head - Customer Service, Contact Center and ATM Operations @ DBS Bank
2017 - 2019 Vice President and Head - Customer Service and Contact Centre Operations @ DBS Bank

2014 - 2017 Assistant Vice President - ATM, Debit Cards and Contact Center Operations @ DBS Bank
2008 - 2014 Unit Head - Centralized Customer Service, Transitions and Strategic Projects @ Mahindra Holidays & Resorts India Limited
2011 - 2012 CRM Consultant @ Mahindra Holidays & Resorts India Limited
2006 - 2008 Deputy Program Manager - Operations in HTMT (Airtel - GPRS Tech support and Postpaid) @ HTMT Global solutions
2003 - 2006 Asst Manager - Operations @ Clientlogic GH
2002 - 2003 Customer Service Executive @ Jayam & Co

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Rajkumar Udayakumar Education

Anna University
B.E (ECE)
1998 - 2002
DAV (CBSE) Gopalapuram
12 (NA)
1984 - 1998

Rajkumar Udayakumar Skills

CRM
Service Delivery
Team Management

Vendor Management
Outsourcing
Leadership
BPO
Call Centers
Six Sigma
Operations Management

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Rajkumar Udayakumar Summary

Rajkumar Udayakumar, based in Chennai, TN, IN, is currently a Executive Director and Head - Consumer Banking Operations and Contact Center at DBS Bank. Rajkumar Udayakumar brings experience from previous roles at DBS Bank and Mahindra Holidays & Resort India Limited. Rajkumar Udayakumar holds a 1998 - 2002 B.E in ECE @ Anna University. With a robust skill set that includes CRM, Service Delivery, Team Management, Vendor Management, Outsourcing and more. Rajkumar Udayakumar has 3 emails and 1 mobile phone numbers on RocketReach.

Rajkumar Udayakumar Emails

Found 3 emails

Rajkumar Udayakumar Phone Numbers

Found 2 phone numbers

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