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Rajiv Bathla Location
Gurugram, HR, IN
Rajiv Bathla Work
CEO and Business Head @ (April 2019 - Present)
Head- Customer Experience, Blade India @ (November 2020 - March 2022)
Vice President Customer Service @ (August 2016 - April 2019)
Director Of Operations @ (August 2009 - August 2016)
Director Call Center Operations @ (April 2004 - August 2009)
Manager @ (May 2000 - April 2004)
Team Leader @ (June 1999 - May 2000)
Team Leader Operations Srilanka @ (April 1998 - June 1999)
Process Team Lead - Collection Recoveries @ (January 1996 - June 1999)
Customer Service Representative - Authorisation and Travellers Cheque Refunds @ (March 1994 - January 1996)
Sales Specialist @ Times of India (March 1993 - March 1994)
Rajiv Bathla Education
Harvard University
Certification (Organizational Leadership)
2017-2018
University of Buckingham
Bsc Hons (Business)
1990-1993
Uppingham School
A levels (Economics)
1988-1990
The Doon School 1984-1988
Welham Boys' School 1978-1984
Rajiv Bathla Skills
Business Strategy
Risk Management
Relationship Management
Team Management
Business Development
Banking
Business Transformation
Vendor Management
Strategic Partnerships
Leadership
Performance Management
Business Analysis
Call Centers
Portfolio Management
Operations Management
Management
Customer Satisfaction
New Business Development
MIS
Outsourcing
Strategy
CRM
Business Planning
Negotiation
Credit Cards
Business Process Improvement
BPO
Change Management
Employee Engagement
Management Consulting
Financial Services
Business Relationship Management
Customer Relationship Management (CRM)
Management Information Systems (MIS)
Business Process
Rajiv Bathla Summary
Rajiv Bathla, based in Gurugram, HR, IN, is currently a CEO and Business Head at The Circle Work. Rajiv Bathla brings experience from previous roles at BLADE India and American Express. Rajiv Bathla holds a 2017 - 2018 Certification in Organizational Leadership @ Harvard University. With a robust skill set that includes Business Strategy, Risk Management, Relationship Management, Team Management, Business Development and more. Rajiv Bathla has 2 emails and 1 mobile phone numbers on RocketReach.
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