Customer Support Executive @ (September 2018 - May 2020)
Rajesh Bhat Education
Gogte Institute of Technology, Belgaum
Bachelor of Engineering - BE (Electronics and Communications Engineering)
2006-2010
Rajesh Bhat Skills
Call Monitoring
Chat
Communication
Cross-functional Collaborations
Customer Escalation Management
Customer Experience
Customer Experience Management
Customer Experience Transformation
Customer Insight
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
Customer Service Management
Customer Support
Fraud Analysis
Fraud Detection
Operational Compliance
Operations Process Improvement
Process Operations
Quality Audits & Compliance
Reporting & Analysis
SOP Creation & Process Documentation
Streamlining Process
Team Leadership
Training
Trend Analysis
Vendor Coordination
Rajesh Bhat Summary
Rajesh Bhat, based in Bengaluru, KA, IN, is currently a Customer Success Manager at Tectonic. Rajesh Bhat brings experience from previous roles at Mobile Premier League (MPL). Rajesh Bhat holds a 2006 - 2010 Bachelor of Engineering - BE in Electronics and Communications Engineering @ Gogte Institute of Technology, Belgaum. With a robust skill set that includes Call Monitoring, Chat, Communication, Cross-functional Collaborations, Customer Escalation Management and more.
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