2011 -
2015 Customer Service Manager @ Shop Cj India
2009 -
2010 Deputy Manager - Operations @
2001 -
2008 Deputy Manager Ops @
2003 -
2005 Assistant Manager Ops @
2002 -
2003 Senior Customer Care Specialist @
2001 -
2002 Customer Care Specialist @
Raj Bhalla Education
Gagan Bharti Public School 1987
-
1996
null
Bachelor of Commerce (Mathematics, Commerce, English, Social Science)
Raj Bhalla Skills
Leadership
Team Building
BPO
Call Center
Capacity Planning For Call Centre
Customer Satisfaction
Telecommunications
Business Analysis
Business Development
Resource Management
Vendor Management
Team Management
Team Leadership
Process Improvement
Talent Acquisition
Offshoring
Client Interfacing
Operations Management
Business Process
Training
Change Management
Customer Service
Sla
Business Process Improvement
Business Strategy
Management
Project Management
Outsourcing
MIS
Process Management
Transition Management
Service Delivery
Call Centers
Recruiting
CRM
Performance Management
Raj Bhalla Summary
Raj Bhalla, based in Bengaluru, KA, IN, is currently a Head CRM at Orange Health Labs. Raj Bhalla brings experience from previous roles at Licious - A Great Meal Begins Here, Amazon, Xiaomi Technology and Shop Cj India. Raj Bhalla holds a 1987 - 1996 Gagan Bharti Public School. With a robust skill set that includes Leadership, Team Building, BPO, Call Center, Capacity Planning For Call Centre and more. Raj Bhalla has 1 emails on RocketReach.
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