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Rain Tan Location
Manila, Philippines
Rain Tan Work
Vice President, People @ (January 2020 - Present)
Vice President, People Solutions @ (January 2019 - January 2020)
Vice President, Human Resources @ Convergys (July 2016 - January 2019)
Vice President, Business Development and Operations Deployment @ Convergys (August 2011 - July 2016)
Vice President, Operations @ Convergys (May 2009 - September 2011)
Senior Director, Operations @ Convergys (March 2007 - May 2009)
Site Leader @ Convergys (February 2006 - March 2007)
Program Director @ Convergys (April 2005 - February 2006)
Assistant Vice President, Operations @ (September 2004 - April 2005)
Operations Manager @ eTelecare Global Solutions (April 2001 - September 2004)
Rain Tan Education
De La Salle University
Bachelor of Science in Commerce (Major in Marketing Management)
1993-1997
Rain Tan Skills
BPO
Workforce Management
Outsourcing
Transition Management
Call Center
Service Delivery
Development Operations
Program Management
Contact Centers
Offshoring
Recruiting
Telecommunications
Call Centers
Strategy
Leadership
Training
Operations Management
Vendor Management
CRM
Management
Technical Support
Sales
Process Improvement
Quality Assurance
Enterprise Software
Business Analysis
Performance Management
Customer Satisfaction
Business Process Improvement
Team Management
Call Center Development
Inbound Marketing
Sla
Human Resources
Support
Microsoft Excel
Marketing
Business Process
Research
Services
Public Speaking
Construction
Project Management
Business Development
Employee Engagement
Start Ups
Communication
Budget Management
Employee Relations
Internal Communications
Customer Service
Human Resources Hr
Interpersonal Skills
Compensation and Benefits
HR Management
Benefits Administration
Rain Tan Summary
Rain Tan, based in Metro Manila, Philippines, is currently a Vice President, People at Optum. Rain Tan brings experience from previous roles at Concentrix and Convergys. Rain Tan holds a 1993 - 1997 Bachelor of Science in Commerce in Major in Marketing Management @ De La Salle University. With a robust skill set that includes BPO, Workforce Management, Outsourcing, Transition Management, Call Center and more. Rain Tan has 1 emails and 2 mobile phone numbers on RocketReach.
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