Lead Project Manager - ServiceNow Practice SPM, ITSM | Delivery | SAFe Agile | Scrum Master | SDLC | @ (June 2023 - December 2025)
Agile Project Manager - SDLC Product Management and Deployment @ (January 2021 - June 2023)
Technical Project Lead - Program Management @ (June 2019 - January 2021)
Change and Release Manager - BFSI Project Management @ (September 2017 - June 2019)
System Analyst - Risk Management @ (September 2016 - September 2017)
Service Management Analyst - Banking and Insurance @ (March 2015 - September 2016)
Incident and Problem Analyst - Telecom @ (June 2014 - March 2015)
Tech Support Engineer - BFSI @ (December 2012 - May 2014)
Rahul Oza Education
Sant Gadge Baba Amravati University, Amravati
BCA (Computer Application)
2008-2011
VNKV School
Rahul Oza Skills
ITIL
Incident Management
Problem Management
Change Management
IT Service Management
BMC Remedy
Release Management
HP Service Manager
Networking
Software Troubleshooting
Service Delivery
SLA
Service Management
IT Operations
Technical Support
Infrastructure
Auditing
Obtain
Languages
Schedules
Moderate
Gaps
Pune
Executive Management
Design
Application Support
Incident
Back Office
Approvals
Meetings
Impact Assessment
Road
Change Impact Analysis
FIX Protocol
Management
Banking Software
Reports
WebEx
SQL
Personal Profile
Documentation
Strategy
Business Alignment
Marathi
Project
Failure
Education
Statistics
Queues
Calls
Interfaces
Microsoft
Business Services
Stakeholders
NOC
Workflow
Root Cause Analysis
Business Operations
Ticketing
Validating
Governance
Restore
Infrastructure Solutions
Exact
Front Office
Medical Diagnostics
Data Center
RCA
SEP IRA
Project Management
Suppliers
Apache Tomcat
Execution
System
Raising
Communication
Technical Issues
Urgency
Oracle
Operating Systems
Financial Advisory
Hindi
Parties
Service Level Management
Automation
C++
Testing
Service Operations
Third Parties
CSI
Accountability
Analysis
Support Teams
English
Google Groups
System Monitoring
JavaScript
Logging
Hsbc
Solution Implementation
Driving
Software Development
Financial Services
Catering
Heterogeneous Environments
Core Banking
Consulting
Java
Qualification
Windows Vista
Rules
Configuration Management
Phase
Mttr
Segments
Troubleshooting
Windows XP
Responsibility
Risk
Asset
Kind
Clarity
Repeatable
Databases
Vodafone
Coordinate
Conferences
Compliance
Efficient
Vendors
Figure
Microsoft SQL Server
ISO
Assessment
Enterprise Software
Gsd
Hardware
Dcr
Ticketing Tools
Amendments
Exception Management
C
Dashboard
Omni
Customer Service
FIX
Integration
Recording
CI
Detail
Sant
Coordination
Cab
Tracks
Solution
Applications
Root Cause
Mob
Continuous Improvement
Siteminder
IBM
Operations
Service Quality
Project Planning
India
Bridge
Reviews
Capacity Management
Configurations
Resolve
Rahul Oza Summary
Rahul Oza, based in Pune, MH, IN, is currently a Project Manager - Technology Consulting at EY. Rahul Oza brings experience from previous roles at Coforge, Fidelity National Financial, Cognizant and Tata Communications. Rahul Oza holds a 2008 - 2011 BCA in Computer Application @ Sant Gadge Baba Amravati University, Amravati. With a robust skill set that includes ITIL, Incident Management, Problem Management, Change Management, IT Service Management and more. Rahul Oza has 3 emails and 1 mobile phone numbers on RocketReach.
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