Rahul Kumar Email
Director Customer Success @ SpotDraft
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Rahul Kumar Location
- Bengaluru, KA, IN
Rahul Kumar Work
- Director Customer Success @ (April 2026 - Present)
- Director, Customer Success @ (November 2022 - March 2026)
- Account Manager, Major Accounts @ (June 2021 - October 2022)
- Senior Manager - Customer Success @ (November 2020 - May 2021)
- Manager, Customer success @ (June 2019 - October 2020)
- Sr. Account manager (Client Services) @ (July 2018 - May 2019)
- Client Services Manager - Account Manager @ (April 2016 - June 2018)
- Associate Project Manager II - Service Operations @ (July 2015 - March 2016)
- Associate Delivery Specialist - Change Lead @ (May 2013 - June 2015)
- Technical Support Rep @ (July 2011 - May 2013)
Rahul Kumar Education
- Don Bosco Institute of Technology
Bachelor of Engineering (BE) (Electrical and Electronics Engineering)
2007-2011 - St Joseph's Pre University College
Pre University (PCMB)
2005-2007
Rahul Kumar Skills
- Account Management
- Change Management
- Churn Management
- Compliance
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Success
- IT Service Management
- ITIL
- Key Performance Indicators
- Leadership
- Management
- Microsoft Office
- Pre-sales
- Renewals
- Sales
- Sales Growth
- Software as a Service (SaaS)
- Strategy
- Team Management
- Technical Support
- Troubleshooting
- Vendor Management
Rahul Kumar Summary
- Rahul Kumar, based in Bengaluru, KA, IN, is currently a Director Customer Success at SpotDraft. Rahul Kumar brings experience from previous roles at Synup, JFrog and Sprinkl. Rahul Kumar holds a 2007 - 2011 Bachelor of Engineering (BE) in Electrical and Electronics Engineering @ Don Bosco Institute of Technology. With a robust skill set that includes Account Management, Change Management, Churn Management, Compliance, Customer Relationship Management (CRM) and more. Rahul Kumar has 1 emails on RocketReach.
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Rahul Kumar
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