Rahul Dhoot Email & Phone Number
Head Digital Customer Service @ IDFC
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Rahul Dhoot Location
- Mumbai, MH, IN
Rahul Dhoot Work
- 2022 -now Head Digital Customer Service @
- 2017 -2022 Lead Service Operation - HNI @
- 2019 -2022 Head Contact Centre - Non Voice @
- 2015 -2017 Head Customer Service Delivery - RoTN @
- 2012 -2015 DGM - Customer Service Operations Head @
- 2011 -2012 DGM - Mobile Commerce @
- 2009 -2011 Senior Manager - Service Retail @
- 2008 -2009 Senior Manager - RACE @
- 2008 -2008 Manager CS - M Commerce @
- 2006 -2008 Manager Ahmedabad Zone Customer Service @
- 2006 -2006 Branch Manager, Ashram Road Branch @
Rahul Dhoot Education
- Institute of Cost and Works Accountants of India - ICWAI
inter (costing)
1995-1997 - Navgujarat College, Gujarat University
Bachelor of Commerce (B.Com.) (Accounting & Commerce)
1994-1997 - ASIA English School
HSC (Was NCC Cadet, Represented school at State level and various tournaments in Soccer.)
1982-1994
Rahul Dhoot Skills
- Retail Banking
- Branch Banking
- Team Management
- Vendor Management
- Business Development
- Business Strategy
- New Business Development
- Channel Sales
- Customer Retention
- Management
- Customer Service
- Team Leadership
- Sales
- Telecommunications
- Retail
- Key Account Management
- CRM
- Service Delivery
- Relationship Management
- People Management
- Customer Experience
- Banking
- Leadership
- Account Management
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- Project Management
- Marketing Strategy
- Customer Relationship Management
Rahul Dhoot Summary
- Rahul Dhoot, based in Mumbai, MH, IN, is currently a Head Digital Customer Service at IDFC FIRST Bank. Rahul Dhoot brings experience from previous roles at Reliance Jio Infocom Limited, Aircel and Vodafone West Ltd. Rahul Dhoot holds a 1995 - 1997 inter in costing @ Institute of Cost and Works Accountants of India - ICWAI. With a robust skill set that includes Retail Banking, Branch Banking, Team Management, Vendor Management, Business Development and more. Rahul Dhoot has 1 emails and 1 mobile phone numbers on RocketReach.
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