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Rahmat U. Location
Dublin, IE
Rahmat U. Work
Lead Contact Centers Engineering and Solutions Specialist @ (May 2015 - Present)
Voice Systems Consultant @ (July 2014 - May 2015)
Senior Voice Engineer @ (December 2013 - July 2014)
Contact Center Engineer @ (March 2008 - November 2013)
IT Systems Specialist @ (July 2005 - December 2007)
Rahmat U. Education
University of Engineering and Technology, Lahore
Bachelor of Science - BS (Computer Science)
2001-2005
Rahmat U. Skills
Amazon Web Services (AWS)
Artificial Intelligence (AI)
Avaya IP Telephony
Avaya Products
Chatbots
Cisco Call Manager
Cisco VoIP
Cloud Applications
Contact Center Architecture
Contact Center Design
Contact Center Express
Contact Center Strategy
Contact Center Technology
Interactive Voice Response (IVR)
NICE Call Recording
Project Management
Robotic Process Automation (RPA)
SMS Gateway
Telecom Infrastructure
Telecommunications Systems
UCCE
Unified Communications
Voice Portal
Voice over IP (VoIP)
Web Chat
Web Services
Workforce Management
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Rahmat U. Summary
Rahmat U., based in Dublin, IE, is currently a Lead Contact Centers Engineering and Solutions Specialist at ESB. Rahmat U. brings experience from previous roles at Northern Trust Corporation, Accenture, Google and Jazz. Rahmat U. holds a 2001 - 2005 Bachelor of Science - BS in Computer Science @ University of Engineering and Technology, Lahore. With a robust skill set that includes Amazon Web Services (AWS), Artificial Intelligence (AI), Avaya IP Telephony, Avaya Products, Chatbots and more. Rahmat U. has 1 emails on RocketReach.
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