Ragheb Elshakankiri Location
Cairo, Cairo Governorate, EG
Ragheb Elshakankiri Work
- 2023 - now Head of Customer Satisfaction @ Banque Misr
- 2021 - 2023 Director of Global Operations @ LXT Ai
- 2017 - 2021 Global Head of Strategic Programs, Centers of Excellence PMO @ Dell Technologies
- 2016 - 2017 Site Integration Lead – Dell and EMC Integration @ Dell Technologies
- 2015 - 2017 Head of EMEA Customer Experience, Quality and Analytics @ Dell Technologies
- 2013 - 2015 Head of Quality and Lean Six Sigma @ Dell Technologies
- 2011 - 2013 Manager, Contracts and Renewals, Sales Operations @ Dell Technologies
- 2009 - 2011 Supervisor, Global Logistics @ Dell Technologies
- 2007 - 2009 Service Transition Specialist, Change and Release Management @ Orange Business
- 2006 - 2007 Migrations Engineer, Change and Release Management @ Orange Business
Ragheb Elshakankiri Education
- Ain Shams University
Bachelor’s Degree (Computer and Systems Engineering)
2000 - 2005 - German School in Cairo
High School (Science and Mathematics)
1992 - 2000
Ragheb Elshakankiri Skills
- ITIL
- PMP
- IT Service Management
- Management
- Service Delivery
- Telecommunications
- Project Management
- Team Leadership
- Change Management
- Process Improvement
Ragheb Elshakankiri Summary
Ragheb Elshakankiri, based in Cairo, Cairo Governorate, EG, is currently a Head of Customer Satisfaction at Banque Misr. Ragheb Elshakankiri brings experience from previous roles at LXT and Dell Technologies. Ragheb Elshakankiri holds a 2000 - 2005 Bachelor’s Degree in Computer and Systems Engineering @ Ain Shams University. With a robust skill set that includes ITIL, PMP, IT Service Management, Management, Service Delivery and more. Ragheb Elshakankiri has 4 emails and 1 mobile phone numbers on RocketReach.
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