Ragheb Elshakankiri Email & Phone Number
Head of Customer Satisfaction @ Banque Misr
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Ragheb Elshakankiri Location
- Cairo, Cairo Governorate, EG
Ragheb Elshakankiri Work
- 2023 -now Head of Customer Satisfaction @
- 2021 -2023 Director of Global Operations @
- 2017 -2021 Global Head of Strategic Programs, Centers of Excellence PMO @
- 2016 -2017 Site Integration Lead – Dell and EMC Integration @
- 2015 -2017 Head of EMEA Customer Experience, Quality and Analytics @
- 2013 -2015 Head of Quality and Lean Six Sigma @
- 2011 -2013 Manager, Contracts and Renewals, Sales Operations @
- 2009 -2011 Supervisor, Global Logistics @
- 2007 -2009 Service Transition Specialist, Change and Release Management @
- 2006 -2007 Migrations Engineer, Change and Release Management @
- 2006 -2006 Customer Support Engineer @
Ragheb Elshakankiri Education
- Ain Shams University
Bachelor’s Degree (Computer and Systems Engineering)
2000-2005 - German School in Cairo
High School (Science and Mathematics)
1992-2000
Ragheb Elshakankiri Skills
- ITIL
- PMP
- IT Service Management
- Management
- Service Delivery
- Telecommunications
- Project Management
- Team Leadership
- Change Management
- Process Improvement
- Leadership
- Data Center
- ITIL v3 Foundations Certified
- Written & Oral Presentation Skills
- Lean Six Sigma
- Team Management
- Operations management
- Business Coaching
- Mentoring
- Negotiation
- Problem Solving
- Data Analysis
- Innovation
- Lean Six Sigma Instructor
- Lean Six Sigma Mentor
- Public Speaking
- Strategy
- IT Operations Management
- Planning Budgeting & Forecasting
- Staff Development
- Complex Problem Solving
- Statistical Data Analysis
- Prediction
- Situational Leadership
- Hiring Employees
- Delegation
- Leading Meetings
- Motivational Speaking
- High Impact Communication
- High Impact Presentations
- Innovation Management
- Analytical Skills
- Business Writing
- Business Case Modelling
- Business Case Design
- Business Strategy
- Vision Development
- Business Process Improvement
- Life Coaching
- Executive Coaching
- Six Sigma
- Itil V3 Foundations
- Planning Budgeting
- Csat
- Engineers
- Program Management
- Customer Service
- Business Intelligence
- Statistical Data
- Written and Oral
- High Impact
- Written and Oral Presentation Skills
- Planning Budgeting and Forecasting
Ragheb Elshakankiri Summary
- Ragheb Elshakankiri, based in Cairo, Cairo Governorate, EG, is currently a Head of Customer Satisfaction at Banque Misr. Ragheb Elshakankiri brings experience from previous roles at LXT and Dell Technologies. Ragheb Elshakankiri holds a 2000 - 2005 Bachelor’s Degree in Computer and Systems Engineering @ Ain Shams University. With a robust skill set that includes ITIL, PMP, IT Service Management, Management, Service Delivery and more. Ragheb Elshakankiri has 5 emails and 3 mobile phone numbers on RocketReach.
Looking for a different Ragheb Elshakankiri?
Find contact details for 700 million professionals.
Others Named Ragheb Elshakankiri
Ragheb Elshakankiri
Head of Customer Satisfaction
Cairo, Cairo Governorate, EG
Top Banque Misr Employees
Ihab Samir
Deputy General Manager
Cairo, EG
Hany El-Samra
GM - Head of Human Resources
Cairo, Cairo Governorate, EG
Mohamed Ahmed
CIO
Egypt
Mohamed al Labda
Head of HRBPs, HR strategy, HR projects and systems
Cairo, Cairo Governorate, EG
Mohamed Sherif
Chief Financial Officer
New Cairo City, Cairo Governorate, EG
Ragheb Elshakankiri
Head of Customer Satisfaction
Cairo, Cairo Governorate, EG
Sherif Hussein
Head of Collections and Recovery
United Arab Emirates
Doaa Maher
Vice President Head of Retail and SME's Collections strategy
Cairo, Cairo Governorate, EG
Mohamed Attya
IT General Manager
Cairo, Cairo Governorate, EG
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co