Rafik Adel Email
BPO and Transition Project Manager @ Raya Contact Center
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Rafik Adel Location
- Cairo, EG
Rafik Adel Work
- BPO and Transition Project Manager @ (October 2025 - Present)
- Program Evaluation and Support Manager @ Coptic Orphans (June 2024 - March 2025)
- Data Processing Manager - Operations Department @ Coptic Orphans (February 2022 - January 2025)
- Projects and Transition Manager @ (June 2020 - February 2022)
- Analyst- Process Excellence and Customer Experience Improvement and Projects and Platforms @ (February 2015 - January 2020)
- Senior customer support (Enterprise Solutions Department) @ (June 2008 - February 2015)
- Quality Assurance Specialist @ (November 2007 - May 2008)
- Senior Customer Support, Business Solutions Department @ (May 2006 - November 2007)
- Customer Care Executive @ (May 2004 - April 2006)
- Financial Consultant - sales department @ (June 2003 - April 2004)
- Sales Executive @ (May 2002 - May 2003)
Rafik Adel Education
- Ain Shams University
Master of Business Administration - MBA ) (Strategic management)
2023-2026 - Ain Shams University
Bachelor of Commerce (B.Com.) (Commerce)
1997-2001
Rafik Adel Skills
- 3G
- Business Process Improvement
- CCNA
- Call Centers
- Customer Experience
- Customer Experience Management
- Customer Service
- ITIL
- Mobile Devices
- Monitoring and Evaluation
- Project Management
- Quality Assurance
- Team Management
- Teamwork
- Technical Support
- Telecommunications
- Time Management
- Training
Rafik Adel Summary
- Rafik Adel, based in Cairo, EG, is currently a BPO and Transition Project Manager at Raya CX. Rafik Adel brings experience from previous roles at Coptic Orphans, Etisalat Global Services and Etisalat UAE. Rafik Adel holds a 2023 - 2026 Master of Business Administration - MBA ) in Strategic management @ Ain Shams University. With a robust skill set that includes 3G, Business Process Improvement, CCNA, Call Centers, Customer Experience and more. Rafik Adel has 1 emails on RocketReach.
Looking for a different Rafik Adel?
Find contact details for 700 million professionals.
Top Raya Contact Center Employees
Fatma Barbary
Regional Head of HR GCC
Dubai, AE
Tamer Hossien
IT Systems Manager
Giza, EG
Islam Mustafa
Gulf Commercial Director
Dubai, AE
Mohamed Saied
Chief Technology and AI Officer
Cairo, Cairo Governorate, EG
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co