Rafia Ali Email & Phone Number
Director - SME @ NetCom Learning
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Rafia Ali Location
- Hyderabad, IN
Rafia Ali Work
- Director - SME @ (July 2025 - Present)
- Advisory Board Program Manager @ (July 2025 - Present)
- Senior Training Manager @ (January 2022 - July 2025)
- Training Manager @ (June 2017 - December 2021)
- Assistant Manager - Training @ (January 2016 - June 2017)
- Trainer @ (March 2014 - January 2016)
- Communications Coach @ Unisys India (September 2013 - January 2014)
- Voice and Accent Coach @ (December 2012 - August 2013)
- Provider Service Relations @ (December 2010 - November 2012)
- Associate Sales @ (January 2010 - January 2011)
- Event Coordinator @ (January 2009 - January 2011)
- Store Model and Sales Associate @ (January 2009 - January 2011)
Rafia Ali Education
- University of Illinois Chicago
Psychology
2007-2009 - Saudi Arabian International School
High School
2000-2004 - Amity University Online
Bachelor of Arts - BA (Sociology)
2021
Rafia Ali Skills
- Business Process Outsourcing (BPO)
- CRM
- Call Centers
- Call Monitoring
- Call Quality
- Change Management
- Client Requirements
- Client Training
- Coaching
- Coaching & Mentoring
- Communication
- Competency Management
- Content Development
- Continuous Improvement
- Creativity and Innovation
- Critical Thinking
- Customer Service
- Digital Learning
- Emotional Intelligence
- Employee Engagement
- Employee Learning & Development
- Event Management
- Global Cross-Functional Team Leadership
- Global Leadership
- Interviews
- Key Performance Indicators
- Leadership
- Leadership Development
- Learning Management Systems
- Life Skills
- Management
- Microsoft Excel
- Microsoft Office
- New Business Development
- Operations Management
- Organizational Development
- People Development
- People Management
- Performance Improvement
- Performance Management
- Personal Development
- PowerPoint
- Program Management
- Project Management
- Quality Assurance
- Quality Management
- Recruiting
- Resiliency
- Resource Optimization
- Resource Planning
- Sales
- Sales Processes
- Soft Skills
- Strategic Leadership
- Strategic Thinking
- Talent Management
- Team Building
- Team Leadership
- Team Management
- Teamwork
- Train the Trainer
- Training
- Training Delivery
- Training Leadership
- Training Needs Analysis
- Training Strategy
- Training and Development (HR)
- Vendor Management
- Virtual Training
- Workshop Facilitation
Rafia Ali Summary
- Rafia Ali, based in Hyderabad, IN, is currently a Director - SME at NetCom Learning. Rafia Ali brings experience from previous roles at NetCom +, 7Speaking and 1to1PROGRESS. Rafia Ali holds a 2007 - 2009 Psychology @ University of Illinois Chicago. With a robust skill set that includes Business Process Outsourcing (BPO), CRM, Call Centers, Call Monitoring, Call Quality and more. Rafia Ali has 4 emails and 5 mobile phone numbers on RocketReach.
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