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Raffy Putal Location
Calabarzon, Philippines
Raffy Putal Work
2023 -now Team Lead @
2016 -2023 Operations Supervisor @
2013 -2015 Team Manager @
2009 -2013 Senior Team Manager @
2007 -2008 Team Lead @ APAC Customer Services
2006 -2007 Opereations Supervisor @ Advanced Contact Solutions, Inc.
2004 -2006 Internal Monitoring Specialist and QA @ Advanced Contact Solutions, Inc.
2004 -2004 Customer Representative @ Advanced Contact Solutions, Inc.
Raffy Putal Education
Emilio Aguinaldo College
Bachelor's degree (Bachelor of Science in Nursing)
1991-1995
Raffy Putal Skills
Call Centers
Management
BPO
Team Management
Team Leadership
Dependable Team Player
Customer Experience
Workforce Management
Performance Management
Outsourcing
Customer Satisfaction
Vendor Management
Business Process Improvement
Recruiting
Customer Relationship Management (CRM)
Employee Engagement
Customer Service
Training
Customer Relationship Management Crm
Customer Relationship Management
Raffy Putal Summary
Raffy Putal, based in Calabarzon, Philippines, is currently a Team Lead at F5 Mortgage LLC. Raffy Putal brings experience from previous roles at iQor, IBEX | Global, Sutherland Global Services and APAC Customer Services. Raffy Putal holds a 1991 - 1995 Bachelor's degree in Bachelor of Science in Nursing @ Emilio Aguinaldo College. With a robust skill set that includes Call Centers, Management, BPO, Team Management, Team Leadership and more. Raffy Putal has 1 emails on RocketReach.
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