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Raffy Putal Location
Calabarzon, Philippines
Raffy Putal Work
Team Lead @ (December 2023 - Present)
Operations Supervisor @ (January 2016 - January 2023)
Team Manager @ (May 2013 - December 2015)
Senior Team Manager @ (January 2009 - May 2013)
Team Lead @ APAC Customer Services (September 2007 - September 2008)
Opereations Supervisor @ Advanced Contact Solutions, Inc. (April 2006 - May 2007)
Internal Monitoring Specialist and QA @ Advanced Contact Solutions, Inc. (October 2004 - March 2006)
Customer Representative @ Advanced Contact Solutions, Inc. (April 2004 - September 2004)
Raffy Putal Education
Emilio Aguinaldo College
Bachelor's degree (Bachelor of Science in Nursing)
1991-1995
Raffy Putal Skills
Call Centers
Management
BPO
Team Management
Team Leadership
Dependable Team Player
Customer Experience
Workforce Management
Performance Management
Outsourcing
Customer Satisfaction
Vendor Management
Business Process Improvement
Recruiting
Customer Relationship Management (CRM)
Employee Engagement
Customer Service
Training
Customer Relationship Management Crm
Customer Relationship Management
Raffy Putal Summary
Raffy Putal, based in Calabarzon, Philippines, is currently a Team Lead at F5 Mortgage LLC. Raffy Putal brings experience from previous roles at iQor, IBEX | Global, Sutherland Global Services and APAC Customer Services. Raffy Putal holds a 1991 - 1995 Bachelor's degree in Bachelor of Science in Nursing @ Emilio Aguinaldo College. With a robust skill set that includes Call Centers, Management, BPO, Team Management, Team Leadership and more. Raffy Putal has 1 emails on RocketReach.
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