Rafal Nowak Email
AI Digital CcaaS Principal Consultant @ Bell Integration - Driving Digital Transformation
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Rafal Nowak Location
- United Kingdom
Rafal Nowak Work
- AI Digital CcaaS Principal Consultant @ (February 2025 - Present)
- Technical Architect @ (February 2015 - January 2024)
- Unified Communications Architect @ (July 2021 - December 2023)
- Senior Professional Services Consultant @ (October 2017 - August 2018)
- Senior Telecommunications Specialist @ (March 2014 - December 2014)
- Senior Project Engineer @ (July 2011 - February 2014)
- Senior Project Engineer @ (September 2011 - April 2012)
- Nortel Architecture Engineer @ Touch Partner (June 2010 - July 2011)
- Nortel Architecture Engineer @ Outsourcing Partner (June 2010 - July 2011)
- IPT Consultant - Nortel Voice Engineer @ AT and T LCM @ (July 2008 - April 2009)
- Nortel Voice Engineer @ Shell IT International B.V. (January 2008 - June 2008)
- Field Engineering Specialist @ (July 2006 - September 2007)
- Voice Engineer @ (January 2007 - January 2007)
- Nortel Voice Engineer - IPT Consultant @ Sp Networks (January 2005 - June 2006)
- Voice Engineer @ (September 2001 - December 2004)
- Voice Engineer @ COMP S.A. (January 2000 - September 2001)
- Nortel Engineer @ (January 2001 - January 2001)
- Service Specialist @ Kapsch Telecom (December 1997 - January 2000)
- Service Engineer @ ITC Poland Sp. z o.o (February 1996 - November 1997)
Rafal Nowak Education
- Professional Technical School
Bachelor of Science (BSc) (telecommunication)
1990-1995 - Warsaw University of Technology
Robotic
1995
Rafal Nowak Skills
- VoIP
- Avaya
- SIP
- Unified Communications
- IVR
- Professional Services
- Nortel
- ITIL
- Contact Centre
- Solution Architecture
- CTI
- Troubleshooting
- Firewalls
- ISDN
- Technical Architecture
- Project Engineering
- Media Gateways
- PSTN
- LAN/WAN
- Network Architecture
- Network Engineering
- Wireless Networking
- QoS
- OCS
- Converged Networks
- Multimedia Communications
- Network Design
- Voice Communications
- Cisco
- Pro Tools
- Photoshop
- Adobe
- Adobe Acrobat
- Wavelab
- Studio Recording
- aacc scripting
- symposium scripting
- avaya aura contact centre
- avaya cs1000
- contact centre integration
- Lync
- Call Centers
- Networking
- Telecommunications
- Cisco Technologies
- Contact Centers
- Avaya Technologies
- LAN-WAN
- Avaya Aura Contact
- Lan Wan
- Multimedia
Rafal Nowak Summary
- Rafal Nowak, based in United Kingdom, is currently a AI Digital CcaaS Principal Consultant at Bell Integration. Rafal Nowak brings experience from previous roles at GSK, Pandora, Avaya and A4e. Rafal Nowak holds a 1990 - 1995 Bachelor of Science (BSc) in telecommunication @ Professional Technical School. With a robust skill set that includes VoIP, Avaya, SIP, Unified Communications, IVR and more. Rafal Nowak has 1 emails on RocketReach.
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