Rafael Walker Email & Phone Number
Services Transformation Global Director @ LATAM Airlines
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Rafael Walker Location
- Chile
Rafael Walker Work
- Services Transformation Global Director @ (February 2024 - Present)
- LATAM Labs Head @ (July 2020 - Present)
- Customer Care Global Director @ (October 2020 - February 2024)
- Senior Integration Manager @ LATAM Airlines (November 2011 - August 2015)
- Project Manager @ LATAM Airlines (April 2009 - October 2011)
- Business Project Consultant - CEMS @ (February 2008 - July 2008)
- Analyst Consultant @ (February 2006 - August 2007)
- Summer Job, Honor Hall Award from FGV EAESP @ (January 2006 - January 2006)
- Internship - Business Administration Department @ SRI Radio Systems GmbH (a Siemens company) (January 2005 - March 2005)
- Exchange Director (Chief Operating Officer) @ (September 2002 - December 2004)
Rafael Walker Education
- Fundação Getulio Vargas
Master of Science
2007-2009 - Universität St.Gallen - Hochschule Für Wirtschafts - , Rechts - Und Sozialwissenschaften
Masters
2008-2008 - ESADE Business & Law School
Masters
2007-2007 - Fundação Getulio Vargas
Bachelors
2002-2006 - Johannes Gutenberg University Mainz 2005
Rafael Walker Skills
- Acquisition Integration
- Agile Methodologies
- Analysis
- Artificial Intelligence (AI)
- Board Governance
- Board of Directors
- Business Development
- Business Innovation
- Business Planning
- Business Strategy
- Change Management
- Coaching
- Communication
- Competitive Analysis
- Consulting
- Corporate Governance
- Cost Efficiency
- Cross-functional Team Leadership
- Culture Change
- Customer Journey Mapping
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Data
- Decision-Making
- Desenvolvimento de produtos
- Design Thinking
- Digital Transformation
- Driving Results
- Financial Analysis
- Gestão de produtos
- Human Resources (HR)
- Innovation Consulting
- Integration
- Leadership
- Management
- Management Consulting
- Mergers & Acquisitions (M&A)
- Open Innovation
- Operations Management
- Outsourcing
- People Management
- Performance Management
- Project Management
- Project Management Office (PMO)
- Project Planning
- Strategic Planning
- Strategy
- Strategy Execution
- Supply Chain
- Synergies
- Team Leadership
- Valuation
- Program Management
- Staff Engagement
- Teamwork
- Operational Efficiency
- Process Improvement
Rafael Walker Summary
- Rafael Walker, based in Chile, is currently a Services Transformation Global Director at LATAM Airlines. Rafael Walker brings experience from previous roles at LATAM Airlines. Rafael Walker holds a 2007 - 2009 Master of Science @ Fundação Getulio Vargas. With a robust skill set that includes Acquisition Integration, Agile Methodologies, Analysis, Artificial Intelligence (AI), Board Governance and more. Rafael Walker has 2 emails and 9 mobile phone numbers on RocketReach.
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