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Rafael Robert Location
Saint Paul, MN, US
Rafael Robert Work
2025 -now Vice President of Services, Mayo Clinic Platform @
2020 -2025 Vice President Customer Experience and Operations, Optum Enterprise Insights and Quality Services @
2020 -2023 Executive Sponsor, Unidos UHG Latin ERG @
2019 -2020 Senior Director Customer Advocacy and Experience @
2015 -2019 Director, Strategic Development and Experience Design | Chief Executive (Product Owner): Love and Money @
2012 -2015 Vice President Implementation @
2010 -2012 Implementation Executive @
2009 -2010 Client Relations Executive @
2008 -2009 Quality Executive @
2007 -2008 Service Center Executive @
2004 -2007 Sales Manager @
2004 -2004 Sales Training Manager @
2002 -2004 District Sales Manager @
2000 -2002 Research Development Program Manager @
2001 -2002 Advisor and Counselor - General College @
1999 -2000 Social Services Coordinator @ Health Care for the Homeless
Rafael Robert Education
University of Minnesota-Twin Cities 2000-2002
University of Iowa 1993-1997
Rafael Robert Skills
Bilingual; Spanish and English
Strategic Thinking, Leadership and Alignment
Talent and Leadership Development
Delivering Results
Leadership
Sales Operations
BPO
Customer Retention
ADP Payroll
Leadership Development
Management
Sales
Training
Marketing
Workforce Management
Building Relationships
Direct Sales
Performance Management
Process Improvement
Call Centers
Coaching
Strategy
Employee Engagement
Personnel Management
SaaS
Outsourcing
Team Management
Forecasting
Development
Leadership and Alignment
Youth Ministry
Music Ministry
Mentoring
Bilingual
Counseling Psychology
Sales Executive
Qualitative Research
Talent and Leadership
Spanish and English
Strategic Thinking
Business Process Improvement
Major Accounts
Employee Benefits
Spanish
Rafael Robert Summary
Rafael Robert, based in Saint Paul, MN, US, is currently a Vice President of Services, Mayo Clinic Platform at Mayo Clinic. Rafael Robert brings experience from previous roles at Optum and Thrivent. Rafael Robert holds a 2000 - 2002 University of Minnesota-Twin Cities. With a robust skill set that includes Bilingual; Spanish and English, Strategic Thinking, Leadership and Alignment, Talent and Leadership Development, Delivering Results, Leadership and more. Rafael Robert has 4 emails and 3 mobile phone numbers on RocketReach.
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