Rafael Penna Email & Phone Number
Cluster General Manager of Experience - Water Parks and Resort Entertainment @ Aviva
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Rafael Penna Location
- State of Goiás, Brazil
Rafael Penna Work
- Cluster General Manager of Experience - Water Parks and Resort Entertainment @ (February 2024 - Present)
- Committee Member - Comité Asesor IAAPA América Latina y Caribe @ (January 2023 - December 2025)
- Director of Guest Experience - Meryal Waterpark @ (September 2023 - February 2024)
- President @ Andradina Touristic District - 4th Touristic District of São Paulo State (November 2022 - September 2023)
- Chief Operating Officer @ (October 2020 - September 2023)
- General Manager @ (December 2018 - October 2020)
- Guest services and Retail Manager @ (December 2016 - November 2018)
- Business Development Manager and Features Editor - Latin America @ XPEDITION Middle East Magazine (January 2016 - February 2017)
- Operations Manager @ Eco Park Porto da Ilha (July 2016 - December 2016)
- Assistant Manager F and B @ Melius Restaurant (August 2015 - January 2016)
- International Management Trainee @ (August 2014 - August 2015)
- Member, Food and Beverage Committee @ (January 2012 - December 2014)
- Account Manager @ Wet'n Wild (September 2013 - July 2014)
- Food and Beverage Manager @ Wet'n Wild (November 2011 - September 2013)
- Revenue Assistant Manager @ Wet'n Wild (August 2009 - October 2011)
- Food and Beverage Supervisor @ Wet'n Wild (July 2008 - July 2009)
- Food and Beverage Coordinator @ Wet'n Wild (February 2007 - June 2008)
- Operations II Senior (F and B Coordinator) @ (March 2003 - December 2006)
Rafael Penna Education
- Padre Anchieta University
Bachelor of Business Administration (B.B.A.) (Business Management)
2010-2013
Rafael Penna Skills
- Budgeting
- Budgets
- Customer Satisfaction
- Customer Service
- Department Budgeting
- Employee Training
- English
- Event Management
- Event Planning
- Fluent English
- Food
- Food & Beverage
- Hospitality
- Hospitality Industry
- Interviews
- Leadership
- Leadership Development
- Management
- Mystery Shopping
- Operations Management
- Personnel Selection
- Restaurant Management
- Restaurants
- Strategic Planning
- Team Building
- Team Leadership
- Teamwork
- Time Management
- Tourism
- Training
- Sales
- Food and Beverage
- Microsoft Word
- Editing
Rafael Penna Summary
- Rafael Penna, based in State of Goiás, Brazil, is currently a Cluster General Manager of Experience - Water Parks and Resort Entertainment at Aviva. Rafael Penna brings experience from previous roles at IAAPA, Accor, Andradina Touristic District - 4th Touristic District of São Paulo State and Thermas Acqualinda. Rafael Penna holds a 2010 - 2013 Bachelor of Business Administration (B.B.A.) in Business Management @ Padre Anchieta University. With a robust skill set that includes Budgeting, Budgets, Customer Satisfaction, Customer Service, Department Budgeting and more. Rafael Penna has 2 emails and 5 mobile phone numbers on RocketReach.
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