2021 -2025 Operations Trainer and Performance Op. Lead @
2019 -2020 Auto Insurance @
2017 -2018 Call Center Manager @ Nice and Bella
2007 -2017 Manager (call center) @
2015 -2015 Senior Process Leader @
2007 -2015 Sr. Underwriter and Team Leader @
2006 -2007 UW @ Affirmative Insurance
2000 -2007 Team Lead @
Rafael Coronel Education
I.L.S
Computer App. Spec. (Software)
1999-2000
Adamson
diploma (High School)
1990-1994
Rafael Coronel Skills
Customer Service
Underwriting
Liability
Process Improvement
Coaching
Mentoring
Microsoft Excel
Phone Coverage
Team Leadership
Auto Insurance
Casualty
Training
Management
Casualty Insurance
Insurance
Risk Management
Engineering
Strategic Planning
Rafael Coronel Summary
Rafael Coronel, based in Dallas, TX, US, is currently a Claims Service Manager at SeaHarbor Insurance Agency, LLC. Rafael Coronel brings experience from previous roles at Accenture, National General, Nice and Bella and GAINSCO. Rafael Coronel holds a 1999 - 2000 Computer App. Spec. in Software @ I.L.S. With a robust skill set that includes Customer Service, Underwriting, Liability, Process Improvement, Coaching and more. Rafael Coronel has 3 emails and 3 mobile phone numbers on RocketReach.
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