2026 -now Head of Customer Service, CX and Services @
2024 -now Fundador and Empresário @
2024 -now Founder @
2025 -2026 Head de Atendimento e CX @
2022 -2023 Customer Experience Head @
2019 -2022 Customer Experience Head @
2019 -2019 Customer Operations Manager @
2017 -2019 Customer Operations Coordinator @
2016 -2017 Customer Operations Team Leader @
2011 -2016 Process Engineer @
2010 -2010 Intern @
2009 -2010 Intern @
Rafael C. Education
Nova School of Business and Economics
Executive Formation (Innovation, Tecnology, Management and Administration)
2023-2023
Fundação Getulio Vargas
Executive MBA in Strategic and Economic Business Management (Business)
2016-2018
Universidade Santa Cecília
Mechanical Engineering (Engenharia Mecânica)
2008-2012
ETEC - Escola Técnica Estadual de São Paulo
Technician in Metallurgy (Metallurgical Technology)
2008-2009
Rafael C. Summary
Rafael C., based in State of São Paulo, Brazil, is currently a Head of Customer Service, CX and Services at Loja do Mecânico. Rafael C. brings experience from previous roles at Pets & Pelos, Paris Beauty Care, Loja do Mecânico and Banco PAN. Rafael C. holds a 2023 - 2023 Executive Formation in Innovation, Tecnology, Management and Administration @ Nova School of Business and Economics. Rafael C. has 2 emails and 5 mobile phone numbers on RocketReach.
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