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Rafael Blanco Location
Frisco, TX, US
Rafael Blanco Work
2025 -now Director Full-Stack Engineer - Associate Experience @
2021 -2025 Sr. Global Software Engineer Manager - IE - Endpoints, Edge Compute, and Corp. Hosting @
2020 -2021 Manager II - Endpoint Management Engineering Team @
2017 -2020 WFT Care Service Delivery Manager II @
2010 -2017 Service Manager - Global Service Desk @
2007 -2010 IT Service and Support Manager @
2006 -2007 Help Desk Supervisor @
2002 -2006 Technical Team Lead @
1999 -2002 IT Help Desk Analyst (Coordinator) @ AEELA
Rafael Blanco Education
University of Puerto Rico, Río Piedras
Master Degree (International Management)
1999-2001
University of Puerto Rico, Río Piedras
Bachelor of Business Administration (B.B.A.) (Marketing and Human Resources)
1994-1998
University Gardens
High School (N/A)
1991-1994
Rafael Blanco Skills
Software Project
Software
Management
Hardware
Leadership
Active Directory
IT Operations
Change Management
Windows XP
Peripherals
Microsoft Excel
See 32+see Less
Process Improvement
IT Service Management
English
Business Process Improvement
Project Management
Outsourcing
Security
Web Development
Network Administration
Technical Support
Servers
Software Documentation
A+ Certified
Operating Systems
Troubleshooting
Microsoft Office
Customer Service
Goal Oriented
WAN
People Management
Management Consulting
Software Project Management
Databases
PMP
Strategy
Software Installation
Service Desk
Apple
Networking
Project Planning
Computer Hardware
Healthcare
Windows
Telecommunications
ITIL
Information Technology
Applications
Spanish
IT Management
Help Desk Support
Multiples
Banking
Analysis
Attention to Detail
Rafael Blanco Summary
Rafael Blanco, based in Frisco, TX, US, is currently a Director Full-Stack Engineer - Associate Experience at Capital One. Rafael Blanco brings experience from previous roles at Intuit and Tetra Pak Global IM Americas Inc.. Rafael Blanco holds a 1999 - 2001 Master Degree in International Management @ University of Puerto Rico, Río Piedras. With a robust skill set that includes Software Project, Software, Management, Hardware, Leadership and more. Rafael Blanco has 2 emails and 1 mobile phone numbers on RocketReach.
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