Rafa Guevara Email & Phone Number
Chief Client Officer @ AgencyBloc
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Rafa Guevara Location
- Washington, DC, US
Rafa Guevara Work
- Chief Client Officer @ (January 2026 - Present)
- Chief Client Officer @ (March 2025 - December 2025)
- SVP and GM of Professional Services @ (July 2023 - March 2025)
- VP, Client Experience @ (January 2021 - June 2023)
- Director, Client Services @ (May 2012 - January 2021)
- Founder @ Unity 3K, LLC (January 2018 - January 2021)
- Professor @ (January 2015 - December 2019)
- Board Member and Technical Projects Advisor @ ACEM (July 2014 - February 2018)
- LATAM Manager, Training and Quality @ (March 2012 - June 2012)
- Director, Global Quality @ Stream Global Services (September 2011 - March 2012)
- Regional QA Manager for Latin America and South Africa @ Stream Global Services (January 2010 - September 2011)
- Site Training Manager @ Stream Global Services (July 2009 - December 2009)
- Learning and Development Project Manager @ Stream Global Services (August 2008 - July 2009)
- L and D - QA Program Manager @ Stream Global Services (July 2009 - January 2009)
- Six Sigma Consultant @ Costa Rica Consolidadores SA (February 2008 - July 2008)
- Subject Matter Expert @ (January 2007 - January 2008)
- Special Project Coordinator @ Costa Rica - Canada Foundation for Rural Housing (February 2007 - July 2007)
Rafa Guevara Education
- University of Virginia Darden School of Business
Certificate (Strategy Analysis)
2021-2021 - Universidad para la Cooperación Internacional
MA in Project Management (Project Management)
2007-2009 - Universidad Nacional
International Relations and Diplomacy
2004-2007
Rafa Guevara Skills
- Executive Leadership
- Business Strategy
- Forecasting
- Value Selling
- Management
- Call Centers
- Quality Assurance
- Program Management
- Training
- Project Management
- Quality Management
- Six Sigma
- Process Improvement
- BPO
- Team Leadership
- Strategic Planning
- Leadership
- Customer Service
- Outsourcing
- Strategy
- Business Process
- Change Management
- Customer Satisfaction
- Customer Experience
- Employee Training
- Team Management
- Performance Improvement
- Software Documentation
- International Project Management
- Business Development
- Vendor Management
- Business Process Improvement
- Workforce Management
- Process Management
- Coaching
- Operations Management
- Cross-functional Team Leadership
- Performance Management
- Business Analysis
- Offshoring
- Curriculum Design
- Service Delivery
- Continuous Improvement
- Operational Excellence
- Customer Retention
- Training Delivery
- Call Center Development
- Consulting
- Customer Relations
- Account Management
- CRM
- Team Building
- Contact Centers
- Sla
- Microsoft Office
- Cross Functional Team
- International Project
- Operations
- Cross Functional Team Leadership
- Services
Rafa Guevara Summary
- Rafa Guevara, based in Washington, DC, US, is currently a Chief Client Officer at AgencyBloc. Rafa Guevara brings experience from previous roles at OfficeSpace Software. Rafa Guevara holds a 2021 - 2021 Certificate in Strategy Analysis @ University of Virginia Darden School of Business. With a robust skill set that includes Executive Leadership, Business Strategy, Forecasting, Value Selling, Management and more. Rafa Guevara has 2 emails and 4 mobile phone numbers on RocketReach.
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