Rafa Guevara Email & Phone Number
Chief Client Officer @ AgencyBloc
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Rafa Guevara Location
- Washington, DC, US
Rafa Guevara Work
- 2026 -now Chief Client Officer @
- 2025 -2025 Chief Client Officer @
- 2023 -2025 SVP and GM of Professional Services @
- 2021 -2023 VP, Client Experience @
- 2012 -2021 Director, Client Services @
- 2018 -2021 Founder @ Unity 3K, LLC
- 2015 -2019 Professor @
- 2014 -2018 Board Member and Technical Projects Advisor @ ACEM
- 2012 -2012 LATAM Manager, Training and Quality @
- 2011 -2012 Director, Global Quality @ Stream Global Services
- 2010 -2011 Regional QA Manager for Latin America and South Africa @ Stream Global Services
- 2009 -2009 Site Training Manager @ Stream Global Services
- 2008 -2009 Learning and Development Project Manager @ Stream Global Services
- 2009 -2009 L and D - QA Program Manager @ Stream Global Services
- 2008 -2008 Six Sigma Consultant @ Costa Rica Consolidadores SA
- 2007 -2008 Subject Matter Expert @
- 2007 -2007 Special Project Coordinator @ Costa Rica - Canada Foundation for Rural Housing
Rafa Guevara Education
- University of Virginia Darden School of Business
Certificate (Strategy Analysis)
2021-2021 - Universidad para la Cooperación Internacional
MA in Project Management (Project Management)
2007-2009 - Universidad Nacional
International Relations and Diplomacy (Speaker at University of Vienna (Austria) at the Annual Academic Exchange (2004 & 2006))
2004-2007
Rafa Guevara Skills
- Executive Leadership
- Business Strategy
- Forecasting
- Value Selling
- Management
- Call Centers
- Quality Assurance
- Program Management
- Training
- Project Management
- Quality Management
- Six Sigma
- Process Improvement
- BPO
- Team Leadership
- Strategic Planning
- Leadership
- Customer Service
- Outsourcing
- Strategy
- Business Process
- Change Management
- Customer Satisfaction
- Customer Experience
- Employee Training
- Team Management
- Performance Improvement
- Software Documentation
- International Project Management
- Business Development
- Vendor Management
- Business Process Improvement
- Workforce Management
- Process Management
- Coaching
- Operations Management
- Cross-functional Team Leadership
- Performance Management
- Business Analysis
- Offshoring
- Curriculum Design
- Service Delivery
- Continuous Improvement
- Operational Excellence
- Customer Retention
- Training Delivery
- Call Center Development
- Consulting
- Customer Relations
- Account Management
- CRM
- Team Building
- Contact Centers
- Sla
- Microsoft Office
- Cross Functional Team
- International Project
- Operations
- Cross Functional Team Leadership
- Services
Rafa Guevara Summary
- Rafa Guevara, based in Washington, DC, US, is currently a Chief Client Officer at AgencyBloc. Rafa Guevara brings experience from previous roles at OfficeSpace Software. Rafa Guevara holds a 2021 - 2021 Certificate in Strategy Analysis @ University of Virginia Darden School of Business. With a robust skill set that includes Executive Leadership, Business Strategy, Forecasting, Value Selling, Management and more. Rafa Guevara has 2 emails and 4 mobile phone numbers on RocketReach.
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