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Rachel Steele Location
Atlanta, GA, US
Rachel Steele Work
Domains and Websites Specialist Support Manager @ (October 2020 - Present)
Customer Support Manager @ (September 2017 - September 2020)
Customer Support Performance Coach @ (March 2017 - August 2017)
Customer Support Technician @ (June 2016 - March 2017)
Ecommerce Product Manager and Web Specialist @ Wild Bill Wholesale (June 2013 - May 2016)
E-Commerce Product Listings Manager @ Wellness Learning Center (June 2012 - June 2013)
Rachel Steele Education
The Art Institute
Associates (Graphic Design)
2007-2009
The Art Institute 2006-2009
Lakeview Fort-Oglethorpe High School 2003-2006
Rachel Steele Skills
Adobe Illustrator
Adobe Photoshop
Agile Methodologies
Analytical Skills
Artificial Intelligence (AI)
Branding
Business Intelligence (BI)
CSS
Change & Release Management
Cloud Identity & Access Management
Coaching
Customer Experience
Customer Journeys
Customer Service
Customer Service Operations
Customer Support
Design Thinking
Documentation
Endpoint Management & Security
Figma
Go-to-Market Strategy
Graphic Design
HTML
IT Service Delivery
IT Strategy & Roadmapping
Information Architecture
Infrastructure Management
Knowledge Management
Leadership
Microsoft Office
Mockups
Monitoring & Incident Management
Onboarding & Access Provisioning
Patch & Vulnerability Management
People Management
Performance Management
Platform Engineering
Process Enhancement
Product Design
Product Management
Project Management
Prototyping
Quality Assurance
Service Reliability
Software as a Service (SaaS)
Storyboarding
Strategic Thinking
Team Leadership & Coaching
Team Leadership & People Development
Teamwork
Technical Support
Ticket Automation & Workflow Design
Training
UI Design
UX Design
UX Research
Usability Testing
User Experience (UX)
User Flows
User Personas
User Research
User-centered Design
Vendor & Lifecycle Management
Visual Design
Web Design
Wireframing
Workplace Technology Management
Brackets
InDesign
HTML 5
Appeagle
Yahoo! Small Business
SEO
eBay
Constant Contact
Microsoft Word
MailChimp
Photoshop
PowerPoint
Shopify
Amazon Marketplace
Sublime Text
Web Standards
Microsoft Excel
Product Development
Responsive Web Design
CSS3
Tumblr
Illustrator
Shipstation
Sales
HTML5
Bigcommerce
WordPress
Typography
Dreamweaver
Volusion
jQuery
Rachel Steele Summary
Rachel Steele, based in Atlanta, GA, US, is currently a Domains and Websites Specialist Support Manager at Mailchimp. Rachel Steele brings experience from previous roles at Mailchimp and Wild Bill Wholesale. Rachel Steele holds a 2007 - 2009 Associates in Graphic Design @ The Art Institute. With a robust skill set that includes Adobe Illustrator, Adobe Photoshop, Agile Methodologies, Analytical Skills, Artificial Intelligence (AI) and more. Rachel Steele has 1 emails and 2 mobile phone numbers on RocketReach.
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