Rachel Shields's Location
Austin, TX, US
Rachel Shields's Work
- Communications, Principal @ Blackbaud
- Communications, Senior @ Blackbaud
- Senior Customer Success Manager @ Blackbaud
- Customer Success Manager @ Blackbaud
- Customer Success Manager @ Convio
- Onboarding Coach @ Volusion
- Customer Success Manager II @ Rackspace, the #1 managed cloud company
- Network Applications Manager @ United States Air Force
- Network Operations Manager @ United States Air Force
- Satellite Communications Technician @ United States Air Force
Rachel Shields's Education
- St. Edward's University
Bachelor’s Degree (Organizational Communication)
2011 - 2015 - The University of Texas at Austin
(Psychology/Pre-med)
1995 - 1997 - St.Edward's University
Master of Science - MS (Leadership and Change)
2018
Rachel Shields's Skills
- Salesforce.com
- Data Center
- Training
- SaaS
- Net Promoter Score
- Customer Retention
- Process Improvement
- Cross-functional Coordination
- Collaborative Problem Solving
- Customer Experience
Rachel Shields's Summary
Rachel Shields, based in Austin, TX, US, is currently a Communications, Principal at Blackbaud, bringing experience from previous roles at Blackbaud and Convio. Rachel Shields holds a 2011 - 2015 Bachelor’s Degree in Organizational Communication @ St. Edward's University. With a robust skill set that includes Salesforce.com, Data Center, Training, SaaS, Net Promoter Score and more, Rachel Shields contributes valuable insights to the industry. Rachel Shields has 3 emails and 1 mobile phone number on RocketReach.
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