Rachel Hands Email & Phone Number
Director of Professional Services @ Sputnik Moment
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Rachel Hands Location
- Somerville, MA, US
Rachel Hands Work
- Director of Professional Services @ (August 2023 - Present)
- VP of Services and Delivery, Salesforce Practice @ (January 2023 - June 2023)
- Director, Success Center @ (January 2022 - January 2023)
- Director of Delivery and Operations @ (February 2021 - October 2021)
- Director of Delivery @ (June 2020 - February 2021)
- Director of Client Services @ (October 2018 - March 2020)
- Director of Client Administration @ (July 2017 - October 2018)
- Senior Manager, Client Administration @ (November 2014 - July 2017)
- Data Migration Manager @ (September 2013 - November 2014)
- Data Migration Specialist @ (September 2011 - September 2013)
Rachel Hands Education
- University of Cincinnati
Master of Music (Music History)
- University of Massachusetts Amherst
Bachelor of Music (Music Performance)
Rachel Hands Skills
- Software as a Service (SaaS)
- Customer Satisfaction
- Forecasting
- Customer Retention
- Customer Satisfaction (CSAT)
- Staffing Plans
- Voice of the Customer
- Customer Success
- Business Strategy
- Cross-functional Team Leadership
- Go-to-Market Strategy
- Cross-team Collaboration
- Customer Relationship Management (CRM)
- Strategy
- Process Improvement
- Leadership
- Administration
- Management
- Distributed Team Management
- Diversity & Inclusion
- Feature Films
- Comedy
- Theatre
- Acting
- Performing Arts
- Business Analysis
- Office Administration
- Enterprise Risk Management
- Finance
- Strategic Planning
Rachel Hands Summary
- Rachel Hands, based in Somerville, MA, US, is currently a Director of Professional Services at Sputnik Moment. Rachel Hands brings experience from previous roles at Bitwise Industries, Exponent Partners, Now IT Matters and Now It Matters. Rachel Hands holds a Master of Music in Music History @ University of Cincinnati. With a robust skill set that includes Software as a Service (SaaS), Customer Satisfaction, Forecasting, Customer Retention, Customer Satisfaction (CSAT) and more. Rachel Hands has 3 emails and 2 mobile phone numbers on RocketReach.
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