Call Center Instructional Designer and Trainer @ Agero, Inc.
Children's Program Coordinator and Victim Advocate @ Hartford Interval House
Rachel Edelstein-Penn's Education
Clark University
William Hall High School
Bowling Green State University
M.Ed. Business Education (Workforce Development and Training)
The University of Connecticut
Bachelor of Arts (B.A.) (Political Science/English)
Simon Fraser University
Professional Certificate (Web Based Training)
Rachel Edelstein-Penn's Skills
Training
Leadership
Instructional Design
Customer Service
Team Building
Operations Management
Coaching
Organizational Development
Instructor-led Training
Leadership Development
Rachel Edelstein-Penn's Summary
Rachel Edelstein-Penn, based in Acton, MA, US, is currently a Operating Systems Manager – Sr. Documentation Specialist at Dunkin' Brands, bringing experience from previous roles at Dunkin' Brands, Cross Country Group and Hartford Interval House. Rachel Edelstein-Penn holds a Clark University. With a robust skill set that includes Training, Leadership, Instructional Design, Customer Service, Team Building and more, Rachel Edelstein-Penn contributes valuable insights to the industry. Rachel Edelstein-Penn has 3 emails on RocketReach.